Industry Online Support
Industry Online Support United States
Industry Support regions All Siemens regions
Choose a region

Product contact personTechnical Support
Contact person worldwide
At your service locally, around the globe: Partner for consulting, sales, training, service, support, spare parts....
covering the entire rage of Siemens for industry. You will find your personal contact person in our
Support Request
Create request
Use our online form for specific proposed solutions or send your technical question
directly to a product specialist at Technical Support:
Status of your requests
Track the status of your Support request online. An overview of your request can be found here:
Site Explorer

Notifications – Always up to date*



You can set "Filters" or specifically select entries as “Favorites” in Industry Online Support for various individual focuses (z. B. topics, configurations, products, …). You can get a message from Online Support, e.g. via email, so that you don’t always have to check whether there are any news or changes to these focuses.


You can mark your most important topics with "Filters" and "Favorites" in Industry Online Support.
In addition, you can enable "Notifications" and get information if there are any changes to these topics. You receive these "Notifications" as email or as "Personal Message" in "mySupport". In addition, you can freely configure what "Notifications" you would like to summarize.


With "Notifications" you can compile your individual newsletter. This means you are always up to date if there is any news regarding your focuses.  

* Note
The full functionality is only available to registered users.

mySupport cockpit

mySupport News November '18

We are optimizing for you!

In order to further improve our service offering for you, we are working on a redesign of mySupport.
The current functions will be made available to you in a new, modern interface, new functions will be added successively.

Find more information and discuss with us in the Technical Forum.

(Build 11/8/2018 12:25:44 PM)