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Tagging – Marking favorites with your own keywords*



The "tagging" function enables you to attach your freely selectable keyword descriptions (“tags”) to entries which you have marked as “Favorites”. Attaching keyword descriptions is called “tagging”. All entries containing “Tags” are filed in a list of favorites in “mySupport”. The assigned “Tags” are shown in a so-called "Tag Cloud". This “Tag Cloud” allows you to quickly and conveniently access the respective entries, filtered by “Tags”.


Once you have created “Favorites” you can add “Tags” to them in the “Favorites” function of “mySupport”. As soon as you have added at least one “Tag” to an entry, the “Tag Cloud” appears in the right navigation area. All “Tags” you have assigned are shown there, frequently used “Tags” are displayed in a bigger font. By clicking on a “Tag” you can call up a list with all entries that are assigned to that “Tag”. You can display, edit and comment on these “Tags”, using the “Tagging” function in “mySupport”.


“Tags” give you the option to group your “Favorites” and also to assign individual “Favorites” to several groups. This helps you to access the most important entries even quicker and from different angles – from anywhere, not only from your personal computer.

* Note
The full functionality is only available to registered users.

mySupport cockpit

mySupport News February '19

Counting Down!

With the next release of the Online Support by end of February, the new mySupport will be available for you.

Find a preview of the new mySupport landing page and some details about the new solution in the Technical Forum.

(Build 2/5/2019 2:15:26 PM)