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Siemens Industry Online Support
Siemens AG
Entry type: FAQ Entry ID: 109476151, Entry date: 11/28/2018
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How do you log in to OSD after you have received a download-ready e-mail?

  • Entry
  • Associated product(s)
After receiving a download-ready e-mail, you log in to the Online Software Delivery (OSD) with your delivery note, Industry Mall Account or your OSD account to download your ordered software product or to access your software contracts.


Login with Web Single Sign-On Account for new customers (creation of a new account)


If you have not yet registered for a Web Single Sign-On (“WebSSO”) account with your e-mail address, a new account is created for you as part of the download delivery. You login data is included in your download-ready e-mail.


Fig. 1

Proceed as follows to log in to OSD:

  1. Click the link "Forgotten your password" to request your personal password.
  2. Under "Forgotten your password?" you enter the login from your download-ready e-mail and click the "Request password" button.
     

    Fig. 2
     
  3. You then receive an e-mail from the Siemens WebSSO Service about passwords. Click the link in the e-mail.
  4. Assign a personal password for your login and then click "Next".
  5. Consent to the data privacy notices and terms of use and click "Next".
      

    Fig. 3
       
  6. Then check and complete your user data. Fill in all the mandatory fields marked with * and click "Continue".
     

    Fig. 4
     
  7. If you are both purchaser and consignee, you receive the following role choice.
     

    Fig. 5
     
  8.  Select the role for your application case:
    • Consignee:               Download of the prepared software products is possible
    • Purchaser:                             It is possible to change contracts
  9. Accept the export regulations for the country of delivery and then click "Continue".
     

    Fig. 6

After you have logged in successfully you will find all the ordered software products, licenses and contracts in OSD.


Login with Web Single Sign-On Account for new customers (with existing account)


If you have already registered for a Web Single Sign-On (“WebSSO”) account, your ordered software products are made available as a download for that account.
 


Fig. 7

Proceed as follows to log in to OSD:

  1. Via the link Online Software Delivery you reach the OSD web page.
  2. Click the "Login" button to log in with your user account.
     

    Fig. 8
     
  3. Then enter your login name and your personal password and click "Login". If multiple WebSSO accounts are registered under your e-mail address, use your preferred login to log in.
    Note
    You can request an overview of all logins registered for your e-mail address at this link: Forgotten your password / login? 
     

    Fig. 9
     
  4. Now you receive an overview page to confirm the assignment of your user to the delivery notes / contracts.
     

    Fig. 10
     
  5. Link all your software deliveries and contracts to your current user account. For this you click the "Send verification code to e-mail address" button. You then receive a verification code sent to the specified e-mail address.
     

    Fig. 11
     
  6. Transfer the verification code to the OSD page and click the "Verify input" button. If the verification code is correct, you confirm with "Continue".
  7. If you are authorized as consignee in OSD, you receive the following role choice.
     

    Fig. 12
     
  8. Select the role for your application case: 
    • Consignee:               Download of the prepared software products is possible
    • Purchaser:                             It is possible to change contracts
  9. Accept the export regulations for the country of delivery and then click "Continue".
     

    Fig. 13

After you have logged in successfully you will find all the ordered software products, licenses and contracts in OSD. 


Login with Web Single Sign-On Account (registered customer)


If you have already received download deliveries to your Web Single Sign-On (“WebSSO”) account, you log in to OSD as follows.

You login data is included in your download-ready e-mail.
 


Fig. 14
 


  1. Via the link Online Software Delivery (OSD) you reach the OSD web page.
  2. Click the "Login" button to log in with your user account.
     

    Fig. 15
     
  3. Then enter your login name and your personal password and click "Login".
     

    Fig. 16
     
  4. If you are authorized as purchaser and consignee in OSD, you receive the following role choice.
     

    Fig. 17
     
  5. Select the role for your application case:
    • Consignee:               Download of the prepared software products is possible
    • Purchaser:                             It is possible to change contracts
  6. Accept the export regulations for the country of delivery and then click "Continue".
     

    Fig. 18
     

After you have logged in successfully you will find all the ordered software products, licenses and contracts in OSD.


Login with delivery note


The download-ready e-mail gives you a delivery note number and a temporary password for accessing OSD.
 


Fig. 19
 

Proceed as follows to log in to OSD:

  1. Click the link "Online Software Delivery" to reach the OSD web page.
    Note
    You can also call OSD via the TIA Administrator or via the ALM (Automation License Manager):
  • Start the TIA Administrator and select the "Download software" tile in the overview page. 
  • Start the ALM (Automation License Manager) and in the navigation area you click "Web License Key Download".
  • Under the category "Login with Delivery Note" you enter the delivery note number and the temporary password you received in your download-ready e-mail.
     

    Fig. 20
     
  • Then click the "Login with Delivery Note" button.
  • In the dialog that then opens you have to accept the export regulations for the country of delivery. Confirm both statements by clicking in the boxes on the left (set a check mark). It is impossible to log in without acceptance of the displayed Export Control Clause.
    • The user confirms that the download will be made in the country of the displayed delivery address / login address.
    • The Export Control Clause is accepted.
  • Then click the "Continue" button.
     

    Fig. 21

    Note
    The temporary password for login with delivery note is valid for 28 days after dispatch of the download-ready e-mail. You can request a new temporary password if it expires. More information is available in Entry ID 101094810.
  • After you have logged in successfully you will find all the ordered software products, licenses and contracts in OSD.

    Further Information
    More information on the topic of the Automation License Manager is available under Handling programs for authorizing or licensing SIMATIC products.

    Security information
    In order to protect technical infrastructures, systems, machines and networks against cyber threats, it is necessary to implement – and continuously maintain – a holistic, state-of-the-art IT security concept. Siemens’ products and solutions constitute one element of such a concept. For more information about cyber security, please visit
    https://www.siemens.com/cybersecurity#Ouraspiration.