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Siemens Industry Online Support
Siemens AG
Entry type: FAQ Entry ID: 109479487, Entry date: 06/07/2018
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What status and closure codes are there for technical queries about COMOS and what do they mean?

  • Entry
  • Associated product(s)
In the following is a list of all the status and closure codes and their meanings.

You have submitted a technical query about COMOS in the GTAC Portal
(see ‏Entry109474501).
During the processing of your query the current "status code" is displayed.
At the end of processing the case is closed and given a "closure code".
This indicates the result or why the case has been closed.

You can query the status and closures codes as described in Entry 109475801.

The document below gives you a list of all the status and closure codes and their meanings.

Note
The document is only available in English because the status and closure codes are only displayed in English in the GTAC Portal.

  Status_and_Closure_Codes_for_COMOS_IRs_PRs_ERs.pdf (412,4 KB)


Further Information
More help and useful information about COMOS is available via the COMOS topic page:

This page gives you a quick overview of the all the important COMOS entries in Online Support like:
  • COMOS Application Examples
  • COMOS FAQs
  • COMOS Forum
  • COMOS Media Systems (Videos)
  • COMOS Manuals
  • COMOS Services
  • COMOS Support
  • COMOS Training



Security information
In order to protect technical infrastructures, systems, machines and networks against cyber threats, it is necessary to implement – and continuously maintain – a holistic, state-of-the-art IT security concept. Siemens’ products and solutions constitute one element of such a concept. For more information about cyber security, please visit
https://www.siemens.com/cybersecurity#Ouraspiration.