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Entry type: FAQ Entry ID: 109742381, Entry date: 07/07/2017

Why are USB 3.0 devices recognized by Windows even though the USB port is disabled?

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USB 2.0 and USB 3.0 interfaces have to be disabled separately.

Even though all the USB ports have been disabled using the option "Per-Port Control" (in the BIOS Setup menu "Advanced") Windows still recognizes and automatically installs USB 3.0 devices.

Separate controllers in the chipset are responsible for the USB 2.0 and USB 3.0 interfaces. For each controller there is an option in the BISO Setup for setting the operating mode:

  • USB 3.0 - Option "XHCI"
  • USB 2.0 - Option "Per-Port Control".

To completely disable USB you must configure both options together.

The BIOS Setup setting "XHCI" is set to "Auto" by default. Change the setting of this option to "Disabled". This disables the USB 3.0 support.

Change the "Per-Port Control" option to "Enabled". This presents a list of the available USB ports of the system. Disable any unneeded USB ports. Save the settings in the BIOS and restart your SIMATIC IPC.

Now Windows will no longer recognize any USB 3.0 devices.

If all the USB 2.0 and USB 3.0 USB interfaces are disabled, you can no longer operate the device via a USB device.

A detailed description of the BIOS functions of your SIMATIC IPC is available in the Entry ID 92189178.

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