×
Siemens Industry Online Support
Siemens AG
Entry type: FAQ Entry ID: 109743844, Entry date: 02/14/2017
(2)
Rate

With SIMATIC WinCC V14 Image, why do you get an error message when downloading a project to a Basic Panel?

  • Entry
  • Associated product(s)
On your Engineering Station you get the error message "Error while loading: Loading has been aborted!". On the Basic Panel you get the error message "OS Update failed.....".
With SIMATIC WinCC V14 the "Digital Signatures" function has been implemented. After upgrading the Engineering Station to SIMATIC WinCC V14 checking of the digital signature is enabled automatically. The "Digital Signatures" function checks the digital signature on the Basic Panel before the download.

If the signature of the download does not match the signature on the Basic Panel, the project cannot be downloaded to the Basic Panel. On your Engineering Station you get the error message "Error while loading: Loading has been aborted!". On the Basic Panel you get the error message "OS Update failed.....".


Fig. 01
 

Fig. 02
 

The error message is only temporarily on the panel. Then the panel restarts.

The function has been implemented with SIMATIC WinCC V14. Older Images (before V14) do not have a digital signature. In order to do the download, you must switch off the digital signature check when downloading to the Basic Panel. For this, on the Basic Panel in the Start Center under "Transfer Settings > Digital Signatures", you set the "Validate Signatures" switch to "OFF".
 


Fig. 03

Note
This behavior occurs when a V14 Image with enabled signing is on a Basic Panel and a V13 Image is to be transferred to the Basic Panel (downgrade).

More information is available in the manual "SIMATIC HMI HMI devices Basic Panels 2nd Generation" in Entry ID: 90114350.


Security information
In order to protect technical infrastructures, systems, machines and networks against cyber threats, it is necessary to implement – and continuously maintain – a holistic, state-of-the-art IT security concept. Siemens’ products and solutions constitute one element of such a concept. For more information about cyber security, please visit
https://www.siemens.com/cybersecurity#Ouraspiration.
Support to the statistics
With this function the IDs found are listed according to number (format .txt).

Generate list
Copy URL
Display page in new design
mySupport Cockpit
Related links