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Siemens Industry Online Support
Siemens AG
Entry type: FAQ Entry ID: 15236066, Entry date: 05/16/2003
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After starting up the Power-DVD-Software a Blue Screen appears on the Field PG/Power PG

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QUESTION:
How can I avoid a blue screen on my Field PG/Power PG (incl. NT 4.0 SP 5/6a) with the error message: "STOP 0x0a,IRQL_NOT_LESS_OR_EQAL,hal.dll" after having started up the Power DVD-Software (V. 3.0 or V. 4.0)?

ANSWER:  
This state of your PC is being caused by the activation of the "DMA-Modus" at the "Secondary IDE-Channel" in combination with the Software Power DVD V. 3.0 respectively Power DVD V. 4.0

Background:
By the changeover of the supplied Software towards step 7 V. 5.2 the "Secondary IDE-Channel" was modified from "PIO-Mode" to "DMA-Mode".

Remedy:
With the Tool "DMAcheck.exe" (which is included in the software in the folder "C:\Support") you can set the "Secondary IDE-Channel" to the "PIO-Mode" to correct the problem.

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In order to protect technical infrastructures, systems, machines and networks against cyber threats, it is necessary to implement – and continuously maintain – a holistic, state-of-the-art IT security concept. Siemens’ products and solutions constitute one element of such a concept. For more information about cyber security, please visit
https://www.siemens.com/cybersecurity#Ouraspiration.
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