Entry type: FAQ, Entry ID: 19543455, Entry date: 10/13/2004
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Connecting to the Network via Auxiliary System

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QUESTION:  
What can I do if I am not able to connect to the telephone network via an auxiliary system with TeleService?

ANSWER:  
If you wish to dial into the telephone network via an auxiliary station with TeleService, you will possibly get a busy dial tone. Thus, the Modem does not dial out of the auxiliary system.

Remedy:
Please verify whether the modem parameter ATX3 is set. ATX3 should be used on telephone - auxiliaries systems in order to avoid the waiting time  for the dial tone.

The parameter dialog for the parameter ATX3 can be found via the Windows-System configuration (Fig 1):
Telephone and Modem options >  Modems: Properties > Tab: Advanced 

Fig. 1: Configuration of the parameters "ATX3"

In auxiliary systems, do not set the option "Wait for dial tone before dialling". Please check the setting  (Fig. 2):
Telephone and Modem options > Modems: Properties > Tab: Modem 

Fig. 2: The option "Wait for dial tone before dialling" must not be set

In the dialling rules the valid numbers to access an outside line for local- and long distance calls have to be entered (Fig. 3):
Telephone and Modem options > Dialling rules: Edit Location > General: Dialling rules

Fig. 3: Access an outside line for local- and long distance calls