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Siemens Industry Online Support
Siemens AG
Entry type: FAQ, Entry ID: 23069304, Entry date: 05/14/2009
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How can you analyze errors when installing WinCC?

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Instructions:
Upon installation of WinCC different log files are created in the Windows directory, e.g. "C:\WINDOWS\". If installation problems occur, you can go through these log files to find error entries and thus determine a possible cause of the problem. Below is a list of some of the log files with path specifications.

Files up to and including WinCC V7.0:
 

citamis.str C:\WINDOWS
HMI_*.log 1) C:\WINDOWS
HMI_*.TXT 2) C:\WINDOWS
RASetup*.LOG C:\
WinCCInstallation.log C:\WINDOWS
sqlsp.log  
sqlstp.log  
1) For example: HMI_CCInit_Master.log, HMI_WebNavigatorServer.log, HMI_WinCCSmartTools.log, HMI_RemotePublisher.log
2) For example: HMI_SC_ACE_LOG.TXT, HMI_SQLServerData.txt, HMI_SSC_ComArch_LOG.TXT

Files as from WinCC V7.0 SP1: 

XP / 2003
 

citamis.str C:\WINDOWS
HMI_SQLStarter.txt C:\Documents and Settings\All Users\Application Data\Siemens\Automation\Logfiles\Setup
RASetup*.LOG C:\
WinCC_Configuration_Log.txt C:\WINDOWS
WinCC_Runtime_Log.txt C:\WINDOWS

Vista:
 

citamis.str C:\ProgramData\Siemens\Automation\Logfiles\Setup
HMI_SQLStarter.txt C:\ProgramData\Siemens\Automation\Logfiles\Setup
RASetup*.LOG C:\ProgramData\Siemens\Automation\Logfiles\Setup
WinCC_Configuration_Log.txt C:\ProgramData\Siemens\Automation\Logfiles\Setup
WinCC_Runtime_Log.txt C:\ProgramData\Siemens\Automation\Logfiles\Setup

Note:
You can quickly find the error entries by using specific full-text searches, e.g. a search for the character string "ERROR". Taking the time stamp, you can compare the entries with any entries in the Windows event display and thus establish further connections.

Security information
In order to protect plants, systems, machines and networks against cyber threats, it is necessary to implement – and continuously maintain – a holistic, state-of-the-art industrial security concept. Siemens’ products and solutions constitute one element of such a concept. For more information about industrial security, please visit
http://www.siemens.com/industrialsecurity.