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Entry type: FAQ Entry ID: 25447709, Entry date: 11/25/2013
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3ZS1 SIRIUS Engineering-Software -- RS232 error (60::0001) – Connection to the device can not be opened!

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QUESTION:

Why I get at online open via the RS232-Interface the following error message:


 


 

ANSWER:

Cause:
The COM-Port respectively USB-Port is already with an other application in use and is blocked (e.g. ActiveSync, WinCC flexible,…).

Solution:
Close the application
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Cause:
COM-Port 10 or higher is in use (up to SIMOCODE ES 2007 SP1/Motor Starter ES 2007 SP1/Soft Starter ES 2007 SP1/MSS ES 2008 SP1).

Solution:
Select at the Windows-Device Manger a free COM-Number <10 or install minimum the Service pack 2 of the SIRIUS ES Software which is in use.
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Cause:
The serial interface of SIMATIC FieldPG M3 with motherboard < release state 10 is in use

Solution:
Please get in contact with SIMATIC Support for technical clarification.
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Cause:
Use of a not system tested USB/Serial adapter.

Solution:
Use our system tested USB to serial adapter with order number 3UF7946-0AA00-0
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Cause:
Use of a PC-Cable
(USB to serial  adapter 3UF7946-0AA00-0) with product version *E01* and MSS ES 2008

Solution:
Use the PC-Cable
(USB to serial  adapter 3UF7946-0AA00-0) with product version *E02*.
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Cause:
The SIRUS ES software was already started twice and one session is already online.

Solution:
Pls. close the online connection of the other sessions of SIRIUS ES software.
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Cause:
The PC cable or a system cable between the modular hardware components is not correct plugged or the interfaces are wrong connected.

Solution:
Check the physical connection and consider the mounting instructions of the modules using the related system manual.

- Modular Safety System 3RK3:
 The PC cable must be plugged-in into the left system interface (X1) of Central Unit or optional DP interface module

- SIMOCODEpro 3UF7:
  The PC cable must be plugged-in into the system interface of basic unit at front side (SIMOCODE pro S: front/right side) or into the free right side system interface of the last expansion module or front side of an optional operator panel.

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Cause:
It is a defect  on the PC-Cable,  on the connected SIRIUS device or PC interface.

Solution:
Pls. change the components, if possible, to locate properly the defect.

 

Security information
In order to protect technical infrastructures, systems, machines and networks against cyber threats, it is necessary to implement – and continuously maintain – a holistic, state-of-the-art IT security concept. Siemens’ products and solutions constitute one element of such a concept. For more information about cyber security, please visit
https://www.siemens.com/cybersecurity#Ouraspiration.
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