Siemens Industry Online Support
Siemens AG
Entry ID: 75842768, Entry date: 10/10/2017

PC-based automation: An overview of the most important documents and links (ASIS - After Sales Information system, Service & Support)

  • Entry
This entry provides you information about service and support offers for SIMATIC IPCs and SIMATIC Field PGs.

PC-based Automation

Select & OrderGetting StartedEngineeringOperationService & Support


Online Support
Driver and BIOS Updates for download

Rack PC
Box PC
Panel PC
Thin Clients
Field PGs

Find frequently asked questions on your SIMATIC IPC or field PG

FAQ for Field PGs
FAQ for Software Controller

Exchange experience with other users concerning SIMATIC IPCs and field PGs or benefit from the knowledge of others

Forum for SIMATIC IPCs (EN)
Forum for Field PGs (EN)
Forum for software controllers

Technical Support
The specialists of the Technical Support for "Siemens Industry Automation and Drive Technologies" advise and support you if you have any questions as to functions, handling and application of our products and systems.

Your requests for the Technical Support
Services of the Technical Support
Find your regional Siemens contact person

Repair Services

Downtimes mean delays in the operation and unnecessary expenses. We help you keep both as low as possible. We offer you a world-wide network of repair options:

Spare Parts
Siemens Industry's spare parts service is available worldwide and provides smooth and fast supply of spare parts – hence optimal plant availability.

Spare Parts Service

Service Assignments

On site & maintenance services assist with commissioning and maintenance of plants and also with troubleshooting.

Field & Maintenance Services

Your feedback on product deliveries and repairs
Here you have the option to send us feedback or complaints on product deliveries or repairs.

Product deliveries

Course Offer

SITRAIN offers a comprehensive range of practical courses on all topics in the field of automation technology.

SITRAIN video on YouTube
SITRAIN course offer for automation

Additional Keywords
Overview, overview, summary, compendium, link list, links 

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Note: The feedback always relates to the current entry / product. Your message will be forwarded to our technical editors working in the Online Support. In a few days, you will receive a response if your feedback requires one. If we have no further questions, you will not hear from us.