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FAQ Which Microsoft Updates have been tested for compatibility with SIMATIC PCS 7?

Microsoft regularly rectifies security gaps in its products and makes these fixes available to users via product updates.

04/07/2020
ID: 18490004
FAQ What are your advantages if you use the digital input channel instead of opening a Service Request over the telephone?

This FAQ response describes the advantages you have by using the digital input channel to open a Service Request compared to opening a Service Request by telephone. It also answers whether the telephone input channel still exists for opening a Service Request and how you can prioritize your request or add service packages.

04/07/2020
ID: 109778942
FAQ Operation of SIRIUS Load Feeder components in altitudes of up to 5000m above sea level

This article contains information on how operating voltage, operating current, motor current setting and short-circuit breaking capacity must be reduced in relation to the installation height (sea level).

04/06/2020
ID: 21656822
FAQ Desigo CC EN - Sinteso EN Integration Networking Guideline

Networking Guideline for integrate Sinteso EN System in Desigo CC EN System, treating a series of most common network topologies.

04/06/2020
ID: 109759313
FAQ In which country is my mobile telephone device (GSM/EDGE/UMTS/LTE) approved?

The current list of mobile telephone approvals is available at the link below.

04/06/2020
ID: 91438171
FAQ How can MultiFieldbus devices be configured and parameterized?

This video shows how easy MultiFieldbus devices can be configured and parameterized.

For products:6ES7155-6MU00-0CN0
04/06/2020
ID: 109778898
FAQ How are PM-CONTROL, PM-QUALITY and PM-ANALYZE used in redundant environments?

If PM-CONTROL, PM-QUALITY or PM-ANALYZE should be used in a redundant environment of SIMATIC WinCC or SIMATIC WinCC Runtime Professional, some special features must be taken into account. The following document contains a description of the respective possibilities including the necessary licenses.

04/06/2020
ID: 109779255
FAQ Safety-related evaluation of temperature measurements with SITRANS TR320/420

By means of configuration examples you will find a safety-related view for temperature transmitters SITRANS TH320 / TH420 / TR320 / TR420 according IEC 62061.

04/03/2020
ID: 109778979
FAQ What is the functional scope of PM-CONTROL V11?

A detailed overview of the functional scope of the premium addon PM-CONTROL is documented in the following system description.

04/03/2020
ID: 109779190
FAQ What is the functional scope of PM-OPEN EXPORT V8?

A detailed overview of the functional scope of the premium addon PM-OPEN EXPORT is documented in the following system description.

04/03/2020
ID: 109779213
FAQ How shock resistant are the capacitive multi-touch fronts of SIMATIC HMI operator panels?

Information on the impact resistance of screen glass and impact tests.

04/03/2020
ID: 109778666
FAQ How do you restore defective license keys and authorizations?

Get in touch with Technical Support if your license key or your authorization is defective.

04/03/2020
ID: 772175
FAQ How do you load the project data if the version of the firmware installed in the S7-1500 CPU cannot be selected in the hardware catalog of your version of STEP 7 (TIA Portal)?

You can also load the project data into the S7-1500 CPU even if there are differences between the configured module and the destination module (online).

04/03/2020
ID: 109744163
FAQ With SIMATIC S7-1500/SIMATIC ET 200MP how do you configure temperature measurement and monitoring for devices with KTY sensors?

To migrate your plant from SIMATIC S7-300/ET 200M to SIMATIC S7-1500/ET 200MP you must change the configuration and the user program when using a device with a KTY sensor.

04/03/2020
ID: 109778708
FAQ How do you determine the release status of a SIMATIC device or module?

The release status (also known as product status or functional status) describes the current hardware status of a product compared to the status at the time of market launch. It is used for "versioning" the hardware and is an important indicator of technical changes that have occurred over the product life cycle. This FAQ response shows you where to find this information on the device.

04/03/2020
ID: 45047113
FAQ What can you do if no alarm log is displayed in the Alarm View at runtime, but the logging of alarms still works?

If no alarm log is displayed in the Alarm View at runtime, but the logging of alarms still works. A remedy is given in the FAQ response.

04/03/2020
ID: 109778759
FAQ How do you avoid the error message "Internal error: instance (): cannot get all slides in windows" when compiling a device with WinCC (TIA Portal)?

An inconsistent IM folder may prevent the device from being compiled. This entry gives you a remedy for this behavior.

For products:6AV210.-....5-0, 6AV2104-....5-0
04/03/2020
ID: 109778745
FAQ How do you eliminate the "TIA Portal crashes when loaded into device" behavior?

An inconsistent IM folder may prevent the device from loading. This entry gives you a remedy for this behavior.

04/03/2020
ID: 109778758
 
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