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FAQ Compatibility Tool for Automation and Drive Technology

The Compatibility Tool is a function provided by the Industry Online Support with which you can select compatible software products or check the compatibility of existing configurations.

08/22/2019
ID: 64847781
(122)
FAQ How do you connect the Energy Manager to Desigo CC with OPC UA?

The Desigo CC software forwards the data via OPC DA. The Energy Manger has an OPC UA client. The OPC DA/UA wrapper establishes the connection.

06/04/2019
ID: 109765039
(0)
FAQ Which SIMATIC HMI products and SITOP products support OPC UA?

Discover without time-consuming searching in the manuals the forms in which SIMATIC HMI products and SITOP products support OPC UA.

04/09/2019
ID: 109763315
(13)
FAQ How do you upgrade the communication and visualization of the Energy Suite from V15 to V15.1?

Upgrading the Energy Suite from V15 to V15.1

04/03/2019
ID: 109763440
(0)
FAQ How do you generate the Energy Suite visualization automatically with SiVArc in WinCC Professional?

For WinCC Professional you can use SiVArc to automatically generate the Energy Suite visualization for all configured energy objects.

For products: 6AV2108, 6AV2105-....5-0, 6AV2107-.PX05-..
03/20/2019
ID: 109758574
(1)
FAQ In WinCC Professional, in relation to the energy data of the Energy Suite, why do you get the message "Archiving error: Connection to HMI data log interrupted"?

With the SIMATIC Energy Suite you can log your energy data in WinCC Professional. If your energy data is not displayed correctly in WinCC Professional, this can have different causes. This FAQ response describes how you can clear errors yourself.

03/06/2019
ID: 109763475
(0)
FAQ How do you request a delivery form change for your Software Update Service (SUS) contract via the SUS Manager?

When you conclude the Software Update Service contract for your product, for one year you receive all the upgrades and service packs for your SIMATIC software product free of charge. The requirement is the latest version of a valid software license.

01/07/2019
ID: 109747310
(5)
FAQ Where do you procure the current trial software for STEP 7, WinCC and Startdrive for TIA Portal V15 and V15.1?

Here you can download free of charge trial versions for the components of TIA Portal V15 and V15.1.

11/12/2018
ID: 109753089
(13)
FAQ Where do you procure the current trial software for the products in the TIA Portal STEP 7 V14, WinCC V14 and Startdrive V14 including the respective SP1?

Free trial versions of TIA Portal components V14 and V14 SP1 are available from this web page.

06/22/2018
ID: 109740201
(34)
FAQ How is data capture via the Energy Suite affected by a temporary stop of the PLC or by a disconnection?

When the PLC restarts after a stop, all the data captured by the Energy Suite is overwritten with zeros. In the case of a disconnection between users and the PLC, only the counter values are captured correctly.

For products: 6AV2108
05/22/2018
ID: 109757196
(1)
FAQ How should you install the TIA Portal V14 SP1 when TIA Portal V14 is already installed on your computer?

Please take note of the following information and remedies before upgrading the SIMATIC TIA Portal V14 software on your PC with the SP1.

06/19/2017
ID: 109747881
(5)
FAQ How do you process 64-bit power counter values with a SIMATIC S7-300/S7-400 controller without information loss?

Using 64-bit power counter values

10/31/2016
ID: 79161565
(3)
FAQ Which firewall settings do you have to make for SIMATIC B.Data V6.0 SP1?

If the network connection between single components is blocked by a firewall, problems might arise with the data transmission.

For products: 6AV6372-2DF.6-0...
04/28/2016
ID: 109483556
(0)
FAQ How can you set the time of an S7-300/400 controller from WinCC when SIMATIC powerrate and a "Named Connection" are being used?

With SIMATIC powerrate time synchronization of the S7 controller is necessary because the time is used for the time stamp and synchronization of the measured values and messages.

02/01/2016
ID: 67852262
(1)
FAQ How do you enable the FTP server of the Windows operating system as data provider for SIMATIC B.Data?

The B.Data Acquisition can process data files in different formats. For this you must make the files available to the Acquisition. You can use FTP to transfer the data from any PC to the B.Data Acquisition. This entry describes how to enable and configure the FTP server intrinsic to the operating system.

For products: 6AV6372-1DF.5-3..., 6AV6372-2DF.6-0...
07/22/2015
ID: 109477032
(0)
FAQ How do you configure SIMATIC B.Data data acquisition with the Modbus RTU Gateway of the SENTRON PAC 4200?

You can use a SENTRON PAC4200 as Modbus RTU Gateway to link SETRON PAC3100 measuring devices to SIMATIC B.Data. This enables you to use measuring devices already in your plant with SIMATIC B.Data.

03/19/2015
ID: 109474271
(0)
FAQ Why with B.Data Web V6.0 SP1 and higher can you not insert or change values in a matrix?

With B.Data Version V6.0 SP1 there is a different concept for matrices. Changes are written immediately to the data point after input. This requires alongside the assignment of rights for the matrix also the assignment of rights for your data point.

03/11/2015
ID: 109474422
(0)
FAQ What should you watch out for when manually entering energy meter values in SIMATIC powerrate?

Description As well as automatically capturing energy values the PRE_SUM / PR3_SUM capture blocks also support the manual input of energy meter values in the WinCC user interface. Please note the following points. Capture mode of the PRE_SUM / PR3_SUM blocks Weighting factor for scaling the input values Handling of units other than kilowatt hours (kWh) ...

For products: 6AV6372-1DE04-0AX.
12/08/2014
ID: 105824690
(0)
FAQ How do you create SIMATIC powerrate reports on a PC without WinCC being installed?

Description Since it cannot always be ensured that a WinCC station (WinCC PC) is available for use by the company's energy officer, a means must be provided to create SIMATIC powerrate energy reports on a non-WinCC computer (Office PC). ...

For products: 6AV6372-1DE04-0AX.
12/08/2014
ID: 105903240
(1)
FAQ What should you watch out for when installing, licensing and configuring SIMATIC powerrate in the server/client mode?

Description Below we provide you with important information about installing, licensing and configuring SIMATIC powerrate in the server/client mode. Installation ...

For products: 6AV6372-1DE04-0AX.
08/11/2014
ID: 99412536
(0)
 
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