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FAQ Compatibility Tool for Automation and Drive Technology

The Compatibility Tool is a function provided by the Industry Online Support with which you can select compatible software products or check the compatibility of existing configurations.

06/19/2019
ID: 64847781
FAQ How do you connect the Energy Manager to Desigo CC with OPC UA?

The Desigo CC software forwards the data via OPC DA. The Energy Manger has an OPC UA client. The OPC DA/UA wrapper establishes the connection.

06/04/2019
ID: 109765039
FAQ Which SIMATIC HMI products and SITOP products support OPC UA?

Discover without time-consuming searching in the manuals the forms in which SIMATIC HMI products and SITOP products support OPC UA.

04/09/2019
ID: 109763315
FAQ How do you request a delivery form change for your Software Update Service (SUS) contract via the SUS Manager?

When you conclude the Software Update Service contract for your product, for one year you receive all the upgrades and service packs for your SIMATIC software product free of charge. The requirement is the latest version of a valid software license.

01/07/2019
ID: 109747310
FAQ Which firewall settings do you have to make for SIMATIC B.Data V6.0 SP1?

If the network connection between single components is blocked by a firewall, problems might arise with the data transmission.

For products: 6AV6372-2DF.6-0...
04/28/2016
ID: 109483556
FAQ How do you enable the FTP server of the Windows operating system as data provider for SIMATIC B.Data?

The B.Data Acquisition can process data files in different formats. For this you must make the files available to the Acquisition. You can use FTP to transfer the data from any PC to the B.Data Acquisition. This entry describes how to enable and configure the FTP server intrinsic to the operating system.

For products: 6AV6372-1DF.5-3..., 6AV6372-2DF.6-0...
07/22/2015
ID: 109477032
FAQ How do you configure SIMATIC B.Data data acquisition with the Modbus RTU Gateway of the SENTRON PAC 4200?

You can use a SENTRON PAC4200 as Modbus RTU Gateway to link SETRON PAC3100 measuring devices to SIMATIC B.Data. This enables you to use measuring devices already in your plant with SIMATIC B.Data.

03/19/2015
ID: 109474271
FAQ Why with B.Data Web V6.0 SP1 and higher can you not insert or change values in a matrix?

With B.Data Version V6.0 SP1 there is a different concept for matrices. Changes are written immediately to the data point after input. This requires alongside the assignment of rights for the matrix also the assignment of rights for your data point.

03/11/2015
ID: 109474422
FAQ Why do the "Generate" and "Generate+Send" functions not work for B.Data reports?

Description The 'Generate' and 'Generate+Send' functions no longer work for B.Data reports (V5.3.3.x onwards). In this case, proceed as follows. ...

For products: 6AV6372-1DF.5-3..., 6AV6372-2DF.6-0...
07/04/2014
ID: 95854004
FAQ What is the meaning of the TLG-API messages in the trace file of SIMATIC B.Data Acquisition?

Description If, for a WinCC connection of B.Data, no values are acquired, you should check the acquisition trace files (...\BData\GUI\mcl\trace\Kernel\tr*.log) for error messages. ...

For products: 6AV6372-1DF.5-3..., 6AV6372-2DF.6-0...
07/02/2014
ID: 95854489
FAQ How should you configure the HTTP port with SIMATIC B.Data Web?

Description If multiple services are running simultaneously on Port 80, you might get HTTP 404 error messages and SIMATIC B.Data Web is not displayed in the browser. ...

For products: 6AV6372-1DF.5-3...
10/30/2013
ID: 81527924
FAQ How do you remedy the defective display of the login dialog in SIMATIC B.Data Web V5.3?

Description Even though the 'B.Data Web' component has been installed without error, when you call the SIMATIC B.Data website on Microsoft Internet Explorer, you might get the following behavior. A dialog field is displayed with a query to open and save a file with the name 'Login.aspx'. The login page of SIMATIC B.Data Web is displayed as ASCII characters. (cryptic text) ...

For products: 6AV6372-1DF.5-3...
09/30/2013
ID: 81012732
FAQ Why is B.Data Web not executed after component installation?

Description B.Data V5.3 and higher has originally installed without the 'B.Data Web' component. ...

For products: 6AV6372-1DF.5-2..., 6AV6372-1DF.5-3...
08/07/2013
ID: 78464533
FAQ What are the internal components of the system architecture of the SIMATIC B.Data software and how to they interact?

Description Below is a diagram showing all the relevant system components of SIMATIC B.Data. ...

For products: 6AV6372-1DF.5-2..., 6AV6372-1DF.5-3...
08/07/2013
ID: 78463221
FAQ Why is it not possible to display any SIMATIC B.Data reports in Microsoft Excel 2003 SP3?

Description You must install the Compatibility Pack in order to be able to open SIMATIC B.Data reports in Microsoft Excel 2003 Service Pack 3. ...

For products: 6AV6372-1DF.5-3...
11/14/2012
ID: 65694375
FAQ What should you watch out with regard to the Oracle data base for WinCC/B.Data?

Oracle® Database versions and licensing In order to use B.Data, an Oracle® Database 11gR2 32 Bit Standard Edition One, Standard Edition or Enterprise Edition is required. This database may be used for B.Data only. The customer himself is responsible for the correct licensing, the number of named users+ licenses and the compliance of the license. A definition of the different Oracle Database Editions as well as the Oracle’s licensing model can be found on the homepage at: ...

12/22/2010
ID: 47521119
FAQ Why can't you communicate with SCADA software (WinCC) using SIMATIC MicroComputing V1.0 and the EM241 modem module?

Description: MicroComputing V1.0 does not support modem communication. However, S7-200 and WinCC do support the MODBUS protocol. ...

08/31/2005
ID: 12378422
FAQ How can you tell that WinCC has received data from AR_SEND (SFB37)?

Instructions: If the data has been sent successfully to WinCC, the parameter 'DONE' of the AR_SEND block is set to '1'. In WinCC there is no way of checking whether the data has been stored successfully in the archive. ...

07/04/2005
ID: 21739052
FAQ How can you ensure that the variables in AR_SEND (SFB37) have the same time stamp?

Instructions: In order to give the same time stamp to the data in function block AR_SEND you must parameterize the AR_SEND block accordingly (parameter unit (type)). Detailed information on parameterizing the AR_SEND block is available in the WinCC Information System (WinCC Online Help) under the keyword 'AR_SEND: Data Block Structures - Structures and Parameters'. Note the examples given there. ...

07/04/2005
ID: 21737406
 
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