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The Compatibility Tool is a function provided by the Industry Online Support with which you can select compatible software products or check the compatibility of existing configurations.
The WinCC DataMonitor provides the option of sending local reports also by e-mail.
Several requirements must be fulfilled in the configuration of your Windows environment in order to enable multi-user operation of WinCC. If the settings required for this are not correct, there is no guarantee that WinCC functions error-free in multi-user mode or whether it is at all possible.
With WinCC V7.0 SP3 and higher you can select "WinCC Client" during installation. There are multiple aspects to be considered when using these licenses.
In the event of a fault in the connection for the "SIMATIC S7 PROTOCOL SUITE", error codes are created in hexadecimal format in the file "SIMATIC_S7_PROTOCOL_SUITE_xx.LOG".
Your connection to the controller is established, but the tag values are not displayed. They have Quality Code 4C (initialization value).
Notes for successful online delta loading.
The attached PDF document contains detailed instructions for migrating a WinCC project consistently from V4 through to V7. Moreover, it contains information on the necessary order numbers, licenses and all you need to know about the upgrading of a WinCC project.
Read out device and diagnostics information
The SIMATIC Assessment Suite - Data Collector (SAS-DC) - formerly known as SIMATIC Diagnostics Tool (SDT) - enables you to simply and easily collect diagnostics and system information from computers or other devices.
Below is an overview of the diagnostics options in WinCC and PCS 7 OS plants.
Using the Windows performance monitor for diagnostics.
You can use the Windows API function "FindWindow" to bring a window to the foreground with a C script.
There are several ways of transmitting data (diagnostic files, projects, etc.), which is required for processing your request, to Technical Support.
The application example shows how to access the compressed and binary-coded WinCC archive data with the aid of your own C# application. The data are then available in a format suitable for further processing.
Configuration Notes The table below shows what options there are in WinCC for read and write access to TagLogging/AlarmLogging archives. ...
Lifebeat Monitoring monitors servers, clients and automation devices. Usually the Lifebeat Monitoring runs on a central WinCC client. It provides a view of Lifebeat objects belonging to a project and of the automation devices and operator stations of other projects. For this all the plant sections must be connected to one common network.
Product cancellation / discontinuation is announced for the SIMATIC WinCC V6.x SCADA software, including the option packages and Powerpacks as of October 1, 2017.
In order to have the Technical Support answer a service request precisely and without having to ask for more information, a description as precise as possible of the unclear issue is necessary.
Dynamic message selection via a script