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SIMATIC WinCC and WinCC (TIA Portal) use the Microsoft SQL database. After a function update of Windows 10 it might happen that the SQL services cannot be installed or cannot be started subsequently.
It is advisable to make a backup of the OS project for saving the Runtime data or before specific actions on the system like installing an update, for example, or resetting the archive databases.
When you start the Runtime, different WinCC processes are enabled depending on the application. There may be diverse reasons why enabling stops with the process for Alarm Logging or Tag Logging and does not continue. In the following we list known reasons for this and possible remedies.
The Compatibility Tool is a function provided by the Industry Online Support with which you can select compatible software products or check the compatibility of existing configurations.
Delete the Trial License in the folder "AX NF ZZ" if you continue to receive the message above after the limited use has expired.
An overview shows which PROFINET functions you can configure in STEP 7 (TIA Portal) for the PROFINET IO controllers and IO devices.
Discover without time-consuming searching in the manuals the forms in which SIMATIC HMI products and SITOP products support OPC UA.
SIMATIC WinCC and WinCC (TIA Portal) use the Microsoft SQL database. After a function update of Windows 10 it might happen that Windows 10 does not start the SQL database automatically. Reconfigure the Autostart of the service to clear the problem.
You have connected your monitor via DisplayPort. After switching the monitor off and on the display is not as expected, the WinCC Runtime in multi-monitor mode, for example. The FAQ response gives you an alternative to the time-consuming restart of the WinCC application and ensures that the problem does not recur.
Upgrading the Energy Suite from V15 to V15.1
For WinCC Professional you can use SiVArc to automatically generate the Energy Suite visualization for all configured energy objects.
Proceed as follows to display tags with the time stamp of a remote TeleControl Station in SIMATIC WinCC V7 and WinCC Professional.
Loading Windows updates might impair the function of the software.
With the SIMATIC Energy Suite you can log your energy data in WinCC Professional. If your energy data is not displayed correctly in WinCC Professional, this can have different causes. This FAQ response describes how you can clear errors yourself.
Mister Automation: Tips and tricks with TIA Portal.
Below we provide the options available for remotely accessing WinCC stations.
Installing Web Client
Read out device and diagnostics information
You can download the product prepared for you in the OSD (Online Software Delivery).
Technical Support provides you with the option of running Remote Support using "Desktop Assistance". Desktop Assistance gives you fast and effective support for remote diagnostics and troubleshooting in the automation system of your machine or plant.