Sometimes the standard statement on the detected cause of error is not sufficient for a repair. In this case there is the option to apply for a special investigation.
The special investigation is particularly suitable for root cause analysis of problems for the occurance of which no explanations have been found so far.
A special investigation is aimed at reproducing the problem, determining and communicating the cause of failure, as well as deriving sustainable measures from this.
The execution is usually performed by Siemens. In individual cases the special investigation can also take place on-site.
- Identification of error causes.
- Reduction of expensive subsequent and repetitive errors.
- Full transparency for cost-intensive failures.
Proceed as follows
Are you interested in these services? If you are, contact your Siemens Contact Person. They will be glad to help and are available for more detailed information about this service.