Siemens Industry Online Support
Siemens AG
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    Support Services


    Today’s plant operators are constantly pressured to maximize plant productivity and minimize unexpected downtimes. This requires easy access to technical product knowledge and fast expert support. However:

    • Who can I contact in case of an unexpected shutdown?
    • Are there any updates available for my product?
    • Is there an emergency treatment available? 



    Our offer 

    Support Services: Our Service experts provide you with comprehensive support directly from the product manufacturer. Whether you have technical questions or need urgent product and system support, you can reach us via phone or support request, or browse through our online support websites.   


     Your benefits
    • Worldwide availability: With service experts worldwide, you benefit from knowledge  transfer based on long-term industry expertise and practical knowledge.
    • Fast support in case of an emergency: With our premium support services, you benefit from fast call backs and reaction times, as well as priority treatment in case of an emergency.
    • Easy access to product information: The Siemens Industry Online Support provides you with quick and easy information about your installed products and systems.  


    Contact us! Our service experts will provide you with the missing information you need.