Mobile Use via App
Get optimal support anywhere!
With our app you have access to more than 300,000 documents - anytime and anywhere. Whether you have problems during the implementation of a project, need help for troubleshooting, want to expand your system or plan a new plant.
Secure Siemens Support for yourself for on the road!
- Scanning product codes/EAN codes with a direct display of all the technical information about this product, including graphic data (CAx data)
- Sending product information or entries per e-mail in order to process the information directly at the workstation
- Sending inquiries to the technical Support (Support Requests). with a photo function for transmitting detailed information
- The contents and surfaces are available in six languages (German, English, French, Italian, Spanish and Chinese) – including a temporary switching to English
- Offline cache function of all the favorites in mySupport. These entries are also available without network reception
- Transferring PDF documents into a library (e.g. iBooks etc.)
- and much more...
New functions in version 4.1
access your information even at times when you have no internet connection.
New operating concept:
get your information as quickly as possible.
New functions in the forum:
when logged on, create topics and entries in the Technical Forum.
Improvements in Support Request:
scan your product codes in order to fill in the product description in Support Request.
Display scan infos:
receive all scan information for your scanned Siemens product in the product view.