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    Mobile Use via App

    Get optimal support anywhere!

    With our app you have access to more than 300,000 documents - anytime and anywhere. Whether you have problems during the implementation of a project, need help for troubleshooting, want to expand your system or plan a new plant.

    Secure Siemens Support for yourself for on the road!

    • Scanning product codes/EAN codes with a direct display of all the technical information about this product, including graphic data (CAx data)
    • Sending product information or entries per e-mail in order to process the information directly at the workstation
    • Sending inquiries to the technical Support (Support Requests). with a photo function for transmitting detailed information
    • The contents and surfaces are available in six languages (German, English, French, Italian, Spanish and Chinese) – including a temporary switching to English
    • Offline cache function of all the favorites in mySupport. These entries are also available without network reception
    • Transferring PDF documents into a library (e.g. iBooks etc.)
    • and much more...


    New functions in version 4.1

    Expanded caching:
    access your information even at times when you have no internet connection.

    New operating concept:
    get your information as quickly as possible.

    New functions in the forum:
    when logged on, create topics and entries in the Technical Forum.

    Improvements in Support Request:
    scan your product codes in order to fill in the product description in Support Request.

    Display scan infos:
    receive all scan information for your scanned Siemens product in the product view. 


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