服务项目及协议

服务合同是针对特定自动化与驱动技术系统或产品线按需求个性化定制的服务包。
可使保养、优化和改造措施在降低成本的同时更加有效有力。

在整个生命周期各阶段各个服务项目完美衔接并相互支持，从而使机械和设备得到最佳利用。服务合同的服务单项内容可随时作灵活的调整并单独启用。
延长服务时间、定义响应时间、特殊的保养间隔或远程维护等灵活的选项，都可按需确定。

您的益处

• 量身定制的维护措施确保设备可用性。
• 对公司内部维护人员的减压。
• 可预测的成本，改善经营状况。
• 延长使用寿命，降低西门子组件的磨损。
• 延长设备生命周期。

概览

西门子工业领域为所选的自动化和驱动技术的系统或产品组提供服务合同：

Product Specific Agreements and Programs

• SIMATIC PCS 7 Lifecycle Services 
  在此您可以了解关于PCS 7组件的全方位服务项目方面的信息。
• On-Site Service
  Reduce your service cost risk concerning liability claims for subsequent rectifications of defects! Find out how you as a user of SINUMERIK controls (828D or 808D) can do this, by registering of components which are built in your machines.
• Installed Base Capture & Analytics Services 
  Efficient inventory, analysis and assessment of your plant as a part of an upgrade/update or modernization project.

• Remote Systems as Managed Appliances
  With "Managed Appliances" we provide both a complete service infrastructure as well as fast technical support – a complete solution as a private cloud directly at your site.

• Extended Exchange Option
  "Extended Exchange Option" offers you a time-extended replacement for defined defective products after the statutory warranty - predictable and transparent costs reduce the asset risk and optimize the economic operation of the plant. 

Application Specific Agreements and Programs

• Extended Machine Contracts
  作为机床运营商将提供您不同的服务项目。在此了解如何通过合同商定服务内容测算维护和维修成本。尤其可了解Repair Service Contract (RSC), Local Service Contract (LSC) 和 Extended Exchange Option (EEO) 的合同种类。

Service Specific Agreements and Programs

• Energy Performance Contracting
  通过提高生产力来增强竞争力，是工业界面临的主要挑战之一。但在很多情况下，投资能效项目能起杠杆作用，节省潜力则是不确定的。故在与生产相关的投资竞争中，往往优先考虑后者。
• Support Contracts
  在此了解如何商定支持服务合约。

Market Specific Agreements and Programs

• Market-Specific Services

Plant Specific Agreements

• Integral Plant Maintenance
  

联系我们

关于服务合同方面的问题请联系您的 西门子联系人 。