Hello all,

I am having difficulties getting any tags and alarms logging in PH.  I am using v10 with update collection 2 installed on OS Servers and the PH (all components match versions).

I have some tags set as Long-term archiving, and have done full OS compile (with memory reset), and download to both servers.  I can see in the OS project directory that ProcessHistorian.cfg has been downloaded from the ES.

PH is started first, and is Active before I start up the OS (letting one activate first, before starting up the OS_Standby), and then wait for both servers to synchronize.

On PH Management Console i can see that 2 ‘clients’ are connected as Sources, in the Plant Structure tab I can see that my Multi Project name has been transferred over to the PH, and shows the computer names of the redundant server pair, in Data Sources tab I can see Last Lifebeat is changing regularly, and the Last alarm configuration / Last process value configuration time being correct for when the OS were activated.  But no Stored Values / Stored Messages are arriving from the OS.

On the OS Servers I can see that CCCAPHServer is Running, and is set to Log On As same user name as PH account.

But on the OS Servers when I check the Message Queuing - Outgoing Queues there are no queues created at all, so I think this is causing the problem.

I have noticed that after the full download to the Servers the ProcessHistorian.cfg is being overwritten when I open the WinCC Project on the servers.

When I check the file on the ES it is ~16kb (and contains numerous configuration details), but after the opening the project is only ~2kb (and now missing all the original configuration details).

Firstly is the resetting of the ProcessHistorian.cfg when I open the project to be expected, or is something wrong with this?

And can anyone help me understand why no connections are being created in the Message Queue - Outgoing Queue?

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Split from Problem with Process Historian: No tags are stored.

From Siemens Support....

1.CCCPHServer service on OS/WinCC servers  is running with “....“ user , please change it to run with “Local System “ then restart the service

This service has been changed to how its running from previous versions of PH ,unfortunately the manual for PH 2024 does not contain the correct information regarding this topic , there are already steps implemented to improve the manual.

I hope it helps you


 

Hello Mrj1234

To open the PH-Ready Configuration Wizard, navigate to:
C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Siemens Automation\SIMATIC\PH-READY (PH-Ready Configuration)

Run the wizard using "Run with user credentials" (administrator credentials are required).
Once logged in, activate the OS Runtime.

Hope this helps!