(1)| 10/14/2021 7:57 AM | |
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Joined: 9/19/2019 Last visit: 12/20/2025 Posts: 3 Rating:
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Hello. I have a problem with process called "Script.exe". It loads processor at 60% to 3-5 seconds (during this, server and all OS are freezes too), with period like 15 seconds. The problem appears randomly, mostly after reboot of server. And it disappear after delta loading of some changes in project. I found nothing useful in logs (attached in .zip). In our plant, we have 2 redundant servers and 4 OS (PCS7 v7.0), all PC's are IPC547B. How can i troubleshoot this issue? I think all scripts are good, because it was all working without freezes for 9 years, and then, at some point, the described problem appeared. Attachmentlogs.zip (211 Downloads) |
| 10/14/2021 11:10 AM | |
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Posts: 7298 Rating:
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Hello Skat056, the PDLRTSEH.LOG shows a crash of the Graphics Runtime with access violation: But there is no script-error in the other logs. You should use the SIMATIC Assessment Suite - Data Collector (SAS-DC) - https://support.industry.siemens.com/cs/ww/en/view/65976201 Then create a Servicerequest and send the data to the Technical Support
Georg Berghof |
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