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WİNCC V13 SP1 - SP2 İSSUE

1/19/2022 8:55 PM	Rate (0)
dawr12 Posts: 3 Rating: (0)	Hi guys. I am having a issue about wincc comfort V13 sp1. I have a hmi program which written with wincc comfort V13 sp1 update 4. But now i couldn't open it because i have sp2 version of wincc comfort and unfortunately i can not find any sp1 update for wincc comfort. I can open project but i can not open hmi pages. How can i solve this? Can anyone help me about that? Attachment Screenshot_3.png (207 Downloads)
dawr12 Posts: 3 Rating: (0)
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1/20/2022 5:07 AM	Rate (0)
ChristophD Grandmaster-Expert Joined: 5/12/2006 Last visit: 1/14/2026 Posts: 22800 Rating: (3073)	have you really installe Wincc comfort? Please take a screen of TIA -> help -> installed software

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1/20/2022 6:17 AM	Rate (0)
dawr12 Posts: 3 Rating: (0)	of course i did. İ installed wincc pro v13 sp2 then it opened. ı am glad. thx for reply (:
dawr12 Posts: 3 Rating: (0)
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1/20/2022 6:22 AM	Rate (0)
ChristophD Grandmaster-Expert Joined: 5/12/2006 Last visit: 1/14/2026 Posts: 22800 Rating: (3073)	then you have first only installed wincc V13 basic or?

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1/26/2022 1:41 PM	Rate (0)
Murof Platinum Expert Joined: 8/3/2009 Last visit: 1/9/2026 Posts: 16629 Rating: (1944)	Hello Please send us a screenshot of the installed Software in your TIA V13 SP2. Or of course also an export as csv File would clear this topic and gives us an answer. Check also your Licenses, do you have a valid license for WinCC Comfort V13 or higher? Bye Murof
	If this Information really helps, you could use the Rate function
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