Hello

I would be very thankful if somebody can help me with troubleshooting the following issue:

My new equipment arrived with probably a faulty motor/decoder or bad configuration resulting in a very loud and annoying high-pitched frequency sound (see the attached video in zip file for sound) the faster the motor goes - the louder the sound.

The motor is 1FL6042-2AF21-1AG1 (connected to v90), the configuration file from the v-assistant is attached in the zip file.

I am also encountering alarm A1932 but I don't think it's related

Looking forward to any of your suggestions (FYI I am coming from a totally different tech domain and its the first time I am dealing with PICs so explanations can be very helpful here)

Thanks!

 Hi NadavL

At what speed this noise issues occurs ? May be at lower speed this can be resolve.

For Alarm please download latest manual from here

Regards

NadavL

Hello

I would be very thankful if somebody can help me with troubleshooting the following issue:

My new equipment arrived with probably a faulty motor/decoder or bad configuration resulting in a very loud and annoying high-pitched frequency sound (see the attached video in zip file for sound) the faster the motor goes - the louder the sound.

The motor is 1FL6042-2AF21-1AG1 (connected to v90), the configuration file from the v-assistant is attached in the zip file.

I am also encountering alarm A1932 but I don't think it's related

Looking forward to any of your suggestions (FYI I am coming from a totally different tech domain and its the first time I am dealing with PICs so explanations can be very helpful here)

Thanks!