I recommend submitting an archive of your project to Siemens Support (using Support Request link above these online forums), and let them know what happened.

If you are offline and recompile hardware all, then recompile software all on PLC, then recompile HMI completely, does that help (after downloading to both PLC and HMI)? 

SpeedsterJuss

I updated my visualisation project from V17 -> V20. The project runs perfectly on V17, no warnings, no errors. After I updated it to V20, it crashes every time I try to open only one of 3 specific screens.

The project has like 40 screens, but only those 3 do not seem to be working and crash my project. I tried to update my project to V18 or V19 first as well, before going to V20, but the issue persists.

Am I doing something wrong? Usually in the past, we've just reconstructed the corrupt pages, but this takes a lot of time. Any ideas?

Regards

SpeedsterJuss

Hi SpeedsterJuss,

It would be easier to answer if you had provided more information, especially the current category 'STEP 7 (TIA Portal)' is not helpful as nothing sounds like a STEP 7 problem.

Anyway, today I became aware of a similar problem that a colleague reported to development via a service request. In his project, a certain screen of his WinCC Unified Panel caused the TIA Portal V20 to crash. I was a bit surprised because I was using the same project without any crash, but I wanted to tell him that a SVG graphic within the screen contained invalid tags.

But in the end this graphic was the reason for the crash and the crash did not happen to me because I configured my TIA Portal to use the Unified Screen Editor (Next Gen.).

So if you are also using a WinCC Unified device, changing the editor may prevent the TIA Portal from crashing and allow you to find out which graphics are used in the screens. Or you can take a closer look at your graphics in the V17 version.

Kind regards
Stefan