Dear all,

I have HMI KTP900 basic (6AV2123-2JB03-0AX0 ).

The HMI doesn't boot.It stops at the attached photo.

What could be the program and how can I solve it?

سلام 

I think you can upgrade the OS using a usb flash boot but the program will be deleted on the panel

Hello, 

Perform Update the OS with Reset to factory settings. 

How do you do an operating system update on operator panels or perform a "Reset to factory settings"?

And be informed that:

"Reset to factory settings" with WinCC (TIA Portal) and Basic Panels 2nd Generation:
To reset Basic Panels 2nd Generation (KTP400 Basic, KTP700 Basic / KTP700 Basic DP, KTP900 Basic, KTP1200 Basic / KTP1200 Basic DP) to factory settings you use a USB memory stick that you you have prepared with the corresponding USB Recovery Software as described in Entry ID 109744950

NelsonOscar

Dear NelsonOscar ,

This is an English  forum,so please  write your next posts in English.

I'm glad that you have resolved your issue and thanks for your feedback.

NelsonOscar

Hi all

I have the same problem as the colleague, regarding a basic panel

KTP700 Basic 6VA2 123-2GB03-0AX0

that does not start. This is the photo of the screen shown.

Is there a reboot or some way to solve the problem?

I appreciate your responses in advance.

Regards

NelsonOscar

NelsonOscar

NelsonOscar

Hello colleagues

Thank you very much for your answers.

Following the instructions I recovered my KTP700 panel.

Thanks and regards

Madadi

سلام 

I think you can upgrade the OS using a usb flash boot but the program will be deleted on the panel

hello. where can I download usb flash boot?