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TIA Portal (V11) Crashes after clicking on button "project view"

Created by: Smurf at: 5/30/2011 1:56 PM (37 Replies)

Rating (17)

Thanks 13

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38 Entries

Entries per page: 10 | 20 | all

9/14/2011 2:48 PM	Rate (0)
kanters Experienced Member Joined: 1/22/2010 Last visit: 9/3/2025 Posts: 26 Rating: (9)	Hello everybody, I have the same problem with the s7dos install. I have started a service request and siemens netherlands is working on the problem.(i hope)

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9/15/2011 7:19 AM	Rate (0)
Ganes10 Platinum Member Joined: 8/31/2010 Last visit: 7/18/2025 Posts: 1525 Rating: (231)	Try the Update 2for STEP 7 V11 SP1 and WinCC V11 SP1
	Like it? Rate it!
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9/15/2011 8:50 AM	Rate (7)
kanters Experienced Member Joined: 1/22/2010 Last visit: 9/3/2025 Posts: 26 Rating: (9)	Hello everybody, I have good news for everyone with this problem. After analyzing the installation logfiles(the setup is very well logged!) i found the problem. The installation of S7DOS checks if there is a old version on the pc. If so, S7DOS is first uninstalled before installing the new version. Now it looks that the uninstallation is failed. When i want to uninstalled it by myself i get the message: "It is impossible to uninstall a product that is not installed" or somethins similar. I looks like the system is first telling there is a old installation, but while it is uninstalling the system tells there is no old installation. The solution: I deleted the registery entry thats saying that S7DOS is installed. Now is setup installing S7DOS without problems. The registery entry is: "HKEY_LOCAL_MACHINE\SOFTWARE\Siemens\Shared Tools\S7DOS" ALWAYS MAKE A BACKUP BEFORE DELETING ANYTHING!!! PLEASE WATCH OUT! This solution is not from siemens. I cannot guarantee that this solution always work. It's Possible it's gives other problems, but for me it is a good working solution. Please ask if everyone has some questions about this problem.

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This contribution was helpful to 7 thankful Users umencho neuman ExigoMCL serhat33 danilomat betorsl Tyler Proctor

9/16/2011 1:09 PM	Rate (1)
neuman Regular Member Joined: 2/12/2007 Last visit: 1/19/2017 Posts: 1 Rating: (1)	kanters Hello everybody, I have good news for everyone with this problem. After analyzing the installation logfiles(the setup is very well logged!) i found the problem. The installation of S7DOS checks if there is a old version on the pc. If so, S7DOS is first uninstalled before installing the new version. Now it looks that the uninstallation is failed. When i want to uninstalled it by myself i get the message: "It is impossible to uninstall a product that is not installed" or somethins similar. ...... Hello, thanks for your post. It helped to solve my problem with installation (WIN XP Czech).

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9/22/2011 8:01 PM	Rate (0)
Maleone Advanced Member Joined: 5/29/2009 Last visit: 8/14/2025 Posts: 2 Rating: (0)	thank`s very much, my problems were solved

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3/15/2012 5:50 PM	Rate (0)
MikeTJay Posts: 1 Rating: (0)	Yep - same problem here . . . Every time I click on go offline we crash!! Have been advised to upgrade to SP2 so I'm typing this while it's doing it. Hopefully we will be sorted but reading some of these posts, I'm not confident.
MikeTJay Posts: 1 Rating: (0)
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3/21/2012 5:58 AM	Rate (0)
Dhivaharan Posts: 4 Rating: (0)	hello all, i faced the same problem with my current laptop, so what i did i go further and check on my task manager regarding my laptop performance ( to verify the memory usage).. TIA used up to 70% of my memory.. thats why its crashes before we can even open the project coz it need more memory to run. simply by upgrading my laptop RAM, (from 2GB to 8GB) TIA V11 work fine now.. it works for me, so try that in ur laptop.. thanks Dhiva ..
Dhivaharan Posts: 4 Rating: (0)
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5/8/2012 6:31 AM	Rate (0)
ExigoMCL Posts: 6 Rating: (2)	ThanksKanters, I have been battling with this problem, I Installed V11 SP2 Udp 2 without joy, your register trick was the only thing that worked.
ExigoMCL Posts: 6 Rating: (2)
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5/10/2012 6:41 AM	Rate (0)
Tonk Advanced Member Joined: 10/6/2006 Last visit: 7/22/2025 Posts: 55 Rating: (2)	I have a ield PG running STep 7 V5.5 and Portal V11 sp1 every time I try and start Portal get same error and Crashes, However I did a clean install on another pc creating a virtual Pc for Siemens and it runs OK with Step 7 V5.5 running alongside. Me thinks its something to do with Step7 V5.5 legacy updates that is corrupting Portal, Portal is not liking some of the settings STep 7has set up on my old laptop. I know on here that some say perform a clean re-bbot but at moment that is not acceptable have to much data on old laptop fear of loosing. I'm surpprised Siemens has't found a patch for this probelm yet!!!!

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10/4/2012 12:41 PM	Rate (0)
Tiago_Tre Experienced Member Joined: 10/30/2008 Last visit: 7/18/2025 Posts: 64 Rating: (2)	Hello folks! After more then 24 hours in front of 3 computers, installing, re-installing, beating my head in the keyboard and formating the pc I encoutered a solution (probably is not a solution for everyone, but don´t cost nothing to try!). Copy the arquives of CD to a folder in C:\ and call the instalation by the HD, not by the CD. It work to me! Good luck for who is thinking to cut the pulses!
	Tiago Martins Machado Joinville - SC - Brasil
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This contribution was helpful to 1 thankful Users 0_Einstein

3/13/2013 11:56 PM	Rate (0)
Collett Member Joined: 11/21/2008 Last visit: 3/1/2023 Posts: 1 Rating: (0)	Hi. I have spent 7 days (on and off) trying to install TIA Portal V11. Have tried SP1, SP2 andupdate 5.I have installed from DVD, from local HD and from usb HD. Always the install reports a problem but no details. I have tried the S7Dos fix. The program runs but crashes with the usual unhelpful message. I have raised a support request, germany have been involved. They have stated that it cannot be installed on a domain based machine and yet we have a new domain based machine that it is ok on. I have successfully installed on a virtual XP machine and it runs fine but cannot connect to a KP900. I have used it on an old XP machine for 3 days before the message popped up. Given the price we pay for the software we should send them a bill. Very frustrated.

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3/14/2013 1:49 AM	Rate (1)
Mike.Mc Posts: 46 Rating: (8)	I have wrestled with that for 3 years. It never goes away. My solution is to create a new project and copy, (drag and drop), your CPUs and HMIs into the new project. Sometimes they do not drag over. I suspect those devices are the ones with the problems. Then create a new device, (always a CPU), and copy OBs, DBs, tags etc. into the new device. That cleans it up and TIA Portal works great until it happens again...
Mike.Mc Posts: 46 Rating: (8)
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This contribution was helpful to 1 thankful Users freiwild

6/13/2013 12:57 PM	Rate (0)
freiwild Posts: 1 Rating: (0)	Thanks Mike.For me TIAallwayscrashed at starting runtime simulation. Your solution is working for me as well.
freiwild Posts: 1 Rating: (0)
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2/11/2015 2:51 PM	Rate (0)
Min_Moderator Platinum Member Joined: 9/3/2014 Last visit: 3/13/2019 Posts: 4760 Rating: (122)	New question published by AndreyM89 is split to a separate thread with the subject delete all existed projects in TIA. Best regards Min_Moderator

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2/14/2015 6:51 AM	Rate (0)
Javicho2006 Posts: 3 Rating: (0)	It doesn't work. I'e formated my pc an istalled all tia v11 sp2 upd5 on my pc w7 64bits. No solution in 2015
Javicho2006 Posts: 3 Rating: (0)
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5/18/2016 1:36 PM	Rate (0)
mods315 Member Joined: 11/23/2012 Last visit: 10/20/2020 Posts: 6 Rating: (0)	The program crashes on clicking on the TIA portal icon or when trying to open a project file. The error message is "Siemens.Automation.Portal has stopped working" I have tried deleting the s7DOS folder, restarting the Notebook etc. I have tried opening old programs. I cannot create a new project because the portal does not open enough to allow this. All I get is the TIA portal window and then a windows error message. I have not yet tried reloading the software but will that help anyway? The program did open once when I ignored the error message by not clicking on it, but then crashed shortly after with a new error message: "Siemens.Automation.ObjectFrame.FileStorage. Server has stopped working" I have windows 7 and it is a 64 bit CPU. Anyone have any idea what I can do or what it might be? Unable to get on with the urgent job I need to finish. Thanks.
	Last edited by: mods315 at: 5/18/2016 1:40:32 PM Last edited by: mods315 at: 5/18/2016 1:55:24 PM
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5/18/2016 3:11 PM	Rate (0)
0_Einstein Diamond Expert Joined: 7/7/2010 Last visit: 9/5/2025 Posts: 16061 Rating: (2513)	Several things could be going on. Have you tried to repair the installation via windows->control panel? Have you tried uninstall, re-install? (assuming the repair does not work) Have you tried a second laptop and install there in the event you cannot get it going in time to meet your urgent need? mods315 The program crashes on clicking on the TIA portal icon or when trying to open a project file. The error message is "Siemens.Automation.Portal has stopped working" I have tried deleting the s7DOS folder, restarting the Notebook etc. I have tried opening old programs. I cannot create a new project because the portal does not open enough to allow this. All I get is the TIA portal window and then a windows error message. I have not yet tried reloading the software but will that help anyway? The program did open once when I ignored the error message by not clicking on it, but then crashed shortly after with a new error message: "Siemens.Automation.ObjectFrame.FileStorage. Server has stopped working" I have windows 7 and it is a 64 bit CPU. Anyone have any idea what I can do or what it might be? Unable to get on with the urgent job I need to finish. Thanks.
	science guy
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11/7/2023 5:29 PM	Rate (0)
safe_acid Posts: 1 Rating: (0)	I have a similar issue with VMware Fusion on my Mac mini M2. The solution for me is to install the original TIA 17 portal and then upgrade it to version 6. Currently, I can start my projects, but I haven't tested them on a physical PLC yet. I hope it will work as well. Attachment Screenshot 2023-11-07 at 19.28.38.png (500 Downloads)
safe_acid Posts: 1 Rating: (0)
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