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DefaultUser always logged in – Local user management not working (Sinumerik IPC + TIA V19)

Created by: OpenLogic Automation at: 5/13/2025 12:36 PM (3 Replies)

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5/13/2025 12:36 PM	Rate (0)
OpenLogic Automation Joined: 6/6/2024 Last visit: 8/28/2025 Posts: 5 Rating: (0)	Hello, I'm having an issue with local user management on a Sinumerik IPC running WinCC Unified Runtime. After deploying my project from TIA Portal V19, the Runtime always logs in as `DefaultUser`, and I can't activate local user management. In the Runtime Control Center, I get a "General error" when trying to start local user management. I already tried stopping and restarting the Runtime, and redeploying the project completely. Could you help me troubleshoot this? Thanks in advance. Attachment 20250513_103647.jpg (106 Downloads)
	Last edited by: OpenLogic Automation at: 05/13/2025 12:36:56 Last edited by: OpenLogic Automation at: 05/13/2025 12:38:50
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5/15/2025 8:08 AM	Rate (0)
Murof Platinum Expert Joined: 8/3/2009 Last visit: 9/3/2025 Posts: 16322 Rating: (1930)	Hello OpenLogic Automation I only know the DefaultUser from the Unified Simulation. Do you run the project locally on the Engineering System in Simulation mode? (you can see it in Runtime Manger) or do you have loaded it with the download dialog into the local Runtime and have started as PC Runtime (Type Project)? -< in this case you have to login, a RT start without logging in is only possible in Simulation (and then with DefaultUser) Bye Murof
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8/20/2025 12:58 PM	Rate (0)
ControlDigit_Ivo Member Joined: 1/11/2022 Last visit: 8/21/2025 Posts: 3 Rating: (0)	Hi Murof, Do you maybe know if anything else could get this error. I am facing exactly the same problem as above. I have installed WinCC Unified PC Runtime V19 update 4 on a Simatic IPC277. Before i had installed WinCC Unified PC Runtime V20 but i had some problems with V20, so I deinstalled V20 and installed V19. Since then I encounter problems with the Local User Management. I don't get any login dialog, and after a while it will start RT with DefaultUser. In the Simatic Runtime Manager it says it is a Project type. I already tried complete rebuild and download. Also deleting the entire IM folder from the project and then download again. No success at all.

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8/21/2025 12:50 PM	Rate (0)
Murof Platinum Expert Joined: 8/3/2009 Last visit: 9/3/2025 Posts: 16322 Rating: (1930)	Hello After installing the Unified PC RT you should made the basic configuration: https://support.industry.siemens.com/cs/de/en/view/109806850 Bye Murof
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