Dear forum members,

I'm a newbee @ this Product Conference & would like to ask you a question about an issue concerning LWE1.1 with LOGO (newest version) with 32GB FAT32 formatted SD-Card;

At first I downloaded some testversions of an LWE-project to the LOGO over network without any problems. So I invested(quite some) time in further development of the LWE-project.

Then a problem occurs with my PC HDD, and it looked like my LWE-project was lost. I managed to recover all files with recuva, and could open the recoverd project without any problemns in LWE, but somehow I could not download it to de LOGO anymore. LWE generates an Error-message [Dowload Failed! Invalid project] when I trie to do so. I've searched in this forum, but could not find anything about it.

For it seems not possible to open more instances of LWE at the same time, I was not able to copy the elements from one project to another (new) project, so I tried to Deploy the recovered project to SD-Card and that work like a sharm; all elements works like they should.

The next step was to upload the LWE-project from LOGO to PC in a new project. So far so good, but when I trie to download it from PC to LOGO again, I'm confronted with the same error-message as mentioned above 

Because the LOGO will be installed in a remote location (with Internet Access), it is necesarry to be abled to download a (updated) LWE-project to the LOGO, and I've invested to much time in this LWE-project to start from scratch again.

I hope someone can help me out with this one.

Thanks in advance!

PST2021

Note: the communication between PC and LOGO over network works flawless for both Logosoft as LWE

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Hi ixo65,

Thanks for your reply & it's a real pity the project is damaged.

you advise a support request. I suppose an (paid) agreement is needed to address this?

With kind regards, PST2021