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KTP400 Comfort HMI missing from TIA catalog

Created by: AutoGen_6830057 at: 8/5/2025 12:55 AM (7 Replies)

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8/5/2025 12:55 AM	Rate (0)
AutoGen_6830057 Joined: 8/5/2025 Last visit: 8/6/2025 Posts: 3 Rating: (0)	Estou trabalhando em um projeto e tenho uma KTP400 Comfort HMI 6AV2124-2DC01-0AX0 e não consigo encontrar o catálogo de hardware em nenhuma versão do portal TIA. Baixei as atualizações para a versão que uso e não consegui encontrá-la. Também pesquisei nos PDFs das outras versões e não encontrei. Vocês podem me ajudar? ------------------------------------------------------------------------------------------ Split from KTP 400 + S7 1200.
	Last edited by: AutoGen_6830057 at: 08/05/2025 01:00:34 Last edited by: Moderator_Lan at: 08/05/2025 08:12:24 New subject after splitting
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8/5/2025 12:56 AM	Rate (0)
AutoGen_6830057 Joined: 8/5/2025 Last visit: 8/6/2025 Posts: 3 Rating: (0)	Tenho um KTP 400 Comfort HMI, número da peça 6AV2124-2DC01-0AX0 E não consigo encontrar o catálogo de hardware na minha atualização do TIA PORTAL V14. Tentei pesquisar no site da Siemens e não consegui encontrar. Alguém tem esse driver?

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8/5/2025 8:13 AM	Rate (0)
Moderator_Lan Moderator Joined: 7/30/2024 Last visit: 9/12/2025 Posts: 952 Rating: (16)	Hello AutoGen_6830057, Please try to discuss your question in English language. This is an international community and we try to focus on one language. Posting in English will help to generate more replies to your question. This is the translation of your post (via google translate): AutoGen_6830057 I'm working on a project with a KTP400 Comfort HMI 6AV2124-2DC01-0AX0, and I can't find the hardware catalog in any version of the TIA portal. I downloaded the updates for the version I'm using and couldn't find it. I also searched the PDFs for the other versions and couldn't find it. Can you help me? Kind regards, Moderator_Lan

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8/5/2025 8:17 AM	Rate (0)
ChristophD Grandmaster-Expert Joined: 5/12/2006 Last visit: 9/2/2025 Posts: 22709 Rating: (3071)	which TIA Portal Version and Edition do you use?

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8/5/2025 8:30 AM	Rate (0)
Towome Platinum Expert Joined: 7/9/2015 Last visit: 8/29/2025 Posts: 4443 Rating: (641)	Hi, perhaps this helps you: Image Downloads for SIMATIC HMI Operator Panels: Comfort / Mobile / Basic Panels Regards
	If my post was useful, please rate me - if not, please tell me - thank you!
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8/5/2025 11:14 AM	Rate (0)
Hati Platinum Member Joined: 9/21/2012 Last visit: 9/10/2025 Posts: 4708 Rating: (510)	If you don't have WinCC Comfort or Advanced license, you can't add a Comfort panel to your project. You also need to have WinCC Comfort/Advanced installed, to be able to add Comfort panels to your project.

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8/6/2025 11:18 PM	Rate (0)
AutoGen_6830057 Joined: 8/5/2025 Last visit: 8/6/2025 Posts: 3 Rating: (0)	Como instalo esses arquivos? Sou novo aqui. _____________ How do I install these files? I'm new here.
	Last edited by: Moderator_Lan at: 08/07/2025 07:52:54 Translation added
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8/7/2025 8:56 AM	Rate (0)
Hati Platinum Member Joined: 9/21/2012 Last visit: 9/10/2025 Posts: 4708 Rating: (510)	AutoGen_6830057 How do I install these files? I'm new here. First you need to check what parts of TIA you have installed, by cliking Help -> Installed software... in TIA. Then post a screenshot of it here. Next you need to chech from your Automation License Manager, if you have a WinCC Comfort or WinCC Advanced license.

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