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Lincense Manager not responding W2008

Created by: Manutee at: 4/23/2014 10:21 AM (7 Replies)

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4/23/2014 10:21 AM	Rate (0)
Manutee Posts: 4 Rating: (0)	Hello!! I'm installing STEP7 5.5 SP3with License Manager v5.2 sp1in Windows 2008 64bit R2 SP1. There is no problem during the installation but when I try to open Automation License Manager, it opens but does not respond (even waiting hours…). When I open Step 7 it shows error "STEP7 Start (256:132): STEP 7 has found a problem with the Automation License Manager. The application is closing. Please reinstall the Automation License Manager." I’ve tried upgrading to License Manager v5.3 sp1, but I found the same issue. I also tried complete reinstallation. Any help? Thanks!! Attachment license manager.JPG (233 Downloads)
Manutee Posts: 4 Rating: (0)
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4/23/2014 1:40 PM	Rate (0)
Wizard Diamond Member Joined: 4/24/2006 Last visit: 1/20/2026 Posts: 9106 Rating: (1204)	Hello, Could you give some information about the PC, you are using? Best regards, Wizard

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4/23/2014 4:27 PM	Rate (0)
Manutee Posts: 4 Rating: (0)	Of course: RAM: 2Gb cpu: Intel Xeon X7460 2x2.66GHz OS: Windows Server 2008 64Bit R2 SP1 C unit: 60Gb, Free:50Gb Thanks!
Manutee Posts: 4 Rating: (0)
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4/23/2014 4:33 PM	Rate (0)
Wizard Diamond Member Joined: 4/24/2006 Last visit: 1/20/2026 Posts: 9106 Rating: (1204)	Hello, Can you give the 'brand' and type of thePC? (I have seen problems with HP, you should deinstall HP tools) Best regards, Wizard

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4/23/2014 4:53 PM	Rate (0)
Manutee Posts: 4 Rating: (0)	It's an empty image of windows where it is only installed Citrix, PKZIP, Symatic endpoint protection, EMC Avamar, VMWare tools, .net framework and Microsoft Visual C++2008... Do you know any incompatibility with this software? (It is a virtual server running in a HP computer) Thx.
Manutee Posts: 4 Rating: (0)	Last edited by: Manutee at: 4/23/2014 4:54 PM Last edited by: Manutee at: 4/23/2014 4:54 PM
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4/24/2014 1:44 PM	Rate (0)
Wizard Diamond Member Joined: 4/24/2006 Last visit: 1/20/2026 Posts: 9106 Rating: (1204)	Hello Manutee, Here is a link to compatiblity tool: With what are SIMATIC WinCC flexible 2008, 2007, 2005 and 2004 compatible? Best regards, Wizard

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4/24/2014 5:14 PM	Rate (0)
Manutee Posts: 4 Rating: (0)	Hello! I had seen this compatibility tool before buying the program, to avoid any problem. I also googled if there were any incompatibility with the list of programs i had installed, but found nothing... I'm lost Thx!!
Manutee Posts: 4 Rating: (0)
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5/3/2017 5:19 PM	Rate (3)
farid-aghaei2 Advanced Member Joined: 3/28/2016 Last visit: 1/7/2026 Posts: 4 Rating: (3)	hi resolve this problem very easy right click on icon step7 and run as administrator only enjoy Attachment 2017-05-03 (1).png (251 Downloads)

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