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KTP1000 update OS Problem

7/31/2017 4:24 PM	Rate (0)
PabloViroulaud Posts: 12 Rating: (0)	Hello, in the firs time i try to program my KTP1000 it promt me to update the OS but in the process the power coord was disconected. After that the KTP1000 stays in the white screen and doesnt boot. I try to reset to factory but i cannot establish the conection with te panel. Any suggestion???
PabloViroulaud Posts: 12 Rating: (0)
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8/1/2017 8:25 AM	Rate (0)
rh1990 Posts: 648 Rating: (95)	Dear Pablo, do you use ProSave? Start ProSave and start the OS reset via MAC address. Make a restart of your Panel. https://support.industry.siemens.com/cs/ww/en/view/10347815 With best regards rh1990
rh1990 Posts: 648 Rating: (95)
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8/3/2017 10:15 AM	Rate (0)
Murof Platinum Expert Joined: 8/3/2009 Last visit: 1/23/2026 Posts: 16661 Rating: (1944)	Hello use this Basic FAQ for resetting to Factory Settings. We have done this many times and we could save almost every Panel from crashed OS UPdates. https://support.industry.siemens.com/cs/ww/en/view/19701610 Bye Murof
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