11/11/2024 8:24 AM | |
Joined: 8/22/2022 Last visit: 9/1/2025 Posts: 14 Rating:
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Hello, did anyone face the problem with the installing APC (Advanced process control) when installing the WebNavigator via web browser. I have established the connection to the server but the graphics is not showing correctly - some pieces of the graphics are misplaced, some are not shown and etc. I read about this topic on this link. I think this is what is going on in my case, because I have successfully installed all the other components that I was shown in the web browser (Internet explorer v11) when connecting to the server: Microsoft redistributable, WinCC WebNavigatorClient v7.5.2.18, BPC (basic proccess control), but APC could not be installed. I have also tried using WinCCRTViewer but the graphics has the same problem. I have tried to re-publish everything couple of times, but that does not fix the issue. I was shown this error when trying to install it: The file 'TRENDOLIMPLJPN.LNG_331D76ED_2C87....' cannot be installed because the file cannot be found in the cabinet 'Data1.CAB'. This could indicate a network error, an error reading from the CD-ROM, or a problem with this package. Best regards. |
11/11/2024 1:30 PM | |
Joined: 8/22/2022 Last visit: 9/1/2025 Posts: 14 Rating:
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UPDATE: I have also tried installing WebNavigatorClient on the server PC (windows 11 Pro). I have installed everything successfully, including BPC and APC. I have re-publish everything again after installation, but the problem remains the same. This means that the problem is not in the APC, but somewhere else. Please help, I have exhausted all the options that I know of. See attachment to see difference between graphics on the server and the client. AttachmentBUTILE.zip (123 Downloads) |
Last edited by: AutoGen_9304504 at: 11/11/2024 13:30:47 |
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