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Issue with SICAM PAS Installation on Windows 7 SP1

Created by: jsgutierrezc at: 7/17/2024 1:04 AM (3 Replies)

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7/17/2024 1:04 AM	Rate (0)
jsgutierrezc Joined: 4/2/2024 Last visit: 9/10/2024 Posts: 2 Rating: (0)	Issue with SICAM PAS Installation on Windows 7 SP1 Problem Description: I am experiencing an issue while installing SICAM PAS software on a Windows 7 SP1 system. Initially, I installed version 8.08 without any problems. However, when I attempt to install the update for version 8.14, I encounter the following error message: "Cannot reserve address space for SMI ASR." Steps to Reproduce: Install SICAM PAS version 8.08 on a Windows 7 SP1 system. Attempt to install the update to version 8.14. Error Message:"Cannot reserve address space for SMI ASR." Additional Information: Operating System: Windows 7 SP1 SICAM PAS Version: 8.08 (initial installation), 8.14 (update) I would appreciate any guidance or solutions to resolve this issue. Thank you.

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7/17/2024 3:04 PM	Rate (0)
0_Einstein Diamond Member Joined: 7/7/2010 Last visit: 10/31/2024 Posts: 15374 Rating: (2442)	Have you considered instlaling HF1/HF2/HF3 hotfixes - that may actually resolve the exact problem you are seeing (I did not read the "readme" to find out, that is up to you). Support for that product can be found here (as stated in their documentation). Not this support site: support.energy@siemens.com http://www.siemens.com/energy-support/en jsgutierrezc Issue with SICAM PAS Installation on Windows 7 SP1 Problem Description: I am experiencing an issue while installing SICAM PAS software on a Windows 7 SP1 system. Initially, I installed version 8.08 without any problems. However, when I attempt to install the update for version 8.14, I encounter the following error message: "Cannot reserve address space for SMI ASR." Steps to Reproduce: Install SICAM PAS version 8.08 on a Windows 7 SP1 system. Attempt to install the update to version 8.14. Error Message:"Cannot reserve address space for SMI ASR." Additional Information: Operating System: Windows 7 SP1 SICAM PAS Version: 8.08 (initial installation), 8.14 (update) I would appreciate any guidance or solutions to resolve this issue. Thank you.
	science guy
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7/19/2024 2:10 PM	Rate (0)
jsgutierrezc Joined: 4/2/2024 Last visit: 9/10/2024 Posts: 2 Rating: (0)	Dear @0_Einstein Thank you for your prompt response and the information provided. However, it is not possible to install the hotfix without first installing version 8.14. The issue we are experiencing occurs specifically in version 8.14. I successfully updated to version 8.12 without any issues, but when attempting to install version 8.14, this error appears. I would appreciate any additional guidance on how to resolve this problem. Thank you in advance for your attention and support. Best regards,

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7/19/2024 2:12 PM	Rate (0)
0_Einstein Diamond Member Joined: 7/7/2010 Last visit: 10/31/2024 Posts: 15374 Rating: (2442)	Problem installing 8.14 jsgutierrezc Dear @0_Einstein Thank you for your prompt response and the information provided. However, it is not possible to install the hotfix without first installing version 8.14. The issue we are experiencing occurs specifically in version 8.14. I successfully updated to version 8.12 without any issues, but when attempting to install version 8.14, this error appears. I would appreciate any additional guidance on how to resolve this problem. Thank you in advance for your attention and support. Best regards,
	science guy
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