6/1/2017 8:20 AM | |
Joined: 9/30/2016 Last visit: 8/15/2024 Posts: 914 Rating: (6) |
Hi again, As usual see attached screendumps. I uninstalled it - deleted PLCSIM folders and started the TIA Portal. When I tried to switch to Project view it crashed again - see attached crash report.
Attachmentcrash4.zip (475 Downloads) |
6/1/2017 9:20 AM | |
Joined: 5/12/2006 Last visit: 11/11/2024 Posts: 22443 Rating: (3029)
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Hello, here is a FAQ to uninstall TIA Complete : The Links for the Latest V14 SP1 Packages: Updates for V14 SP1: If i see it right you have installed V14 SP1 and V13 SP2 on the System. Does the V13 SP2 TIA Portal work correctly or is here also a crash if you open the Projectview?
Christoph |
6/1/2017 9:30 AM | |
Joined: 9/30/2016 Last visit: 8/15/2024 Posts: 914 Rating: (6) |
Hi, Yes - I have V13 SP2 TIA Portal installed also - and I can open open the Project View in that - hopefully all still works. Not sure if I cannot manage without V13 - I really do not desire to install that ALSO - or can I perhaps only uninstall the V14 parts (and if so how) ?
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6/1/2017 2:07 PM | |
Joined: 9/30/2016 Last visit: 8/15/2024 Posts: 914 Rating: (6) |
Hi again, I am getting somewhat frustrated :-( I uninstalled all that was named anything with V14 (via the Windows control panel /uninstall feature) and searced for and deleted the folders with V14 (as described here: https://support.industry.siemens.com/cs/document/76325723/how-do-you-uninstall-step-7-(tia-portal)-completely-?dti=0&lc=en-WW) I reboted the PC and after that I COULD install TIA V14 S7 & TIA V14 WinCC Advanced and after that the update (SIMATIC TIAP V14.0 SP1 Upd1) could be installed without failing. I then rebooted (for the 117 th time today) and started TIA V14. But it crashed AGAIN as soon as I tried to switch to Project View. I will attach the crash report again - can you see if it is still the same thing ? It looks like I have to remove TIA V13 also so the TIA portal is completely gone from the PC - is this the case ? If that is the case I also have to reinstall the newest versions of TIA V13 S7, WinCC Advance and PLCSIM - can you provide the links for those downloads too ? I ALSO have WinCC 7.4 installed on this PC - since this is completely independent from the TIA SW I assume I do not need to uninstall and reinstall this - but can you confirm that ? Attachmentcrash5.zip (431 Downloads) |
6/1/2017 10:53 PM | |
Joined: 9/30/2016 Last visit: 8/15/2024 Posts: 914 Rating: (6) |
I have tried to follow this guide: https://support.industry.siemens.com/cs/document/76325723/how-do-you-uninstall-step-7-(tia-portal)-completely-?dti=0&lc=en-WW And removed both TIA V13 and TIA V14. including the folders and the file mentioned in the guide and restarted as directed. After that I installed SIMATIC STEP 7 Professional V13.0 SP2 and SIMATIC_S7_PLCSIM_V13_00_02_00. As far as I can read I cannot download a TIA V13 of WinCC Advanced anymore - that is handled by TIA V14 WinCC Advanced. Those two installation ran without error mesages. After that I tried to install SIMATIC STEP 7 Professional V14.0 SP1 - which ended with the error report I attached. After that I tried to install SIMATIC WinCC Comfort Advanced V14.0 SP1 - which ended with the error report I attached. I gave up installing SIMATIC_S7-PLCSIM_V14_00_01_00, SIMATIC_S7-PLCSIM_V14_00_01_01 and SIMATIC TIAP V14.0 SP1 Upd1 since I don't think they can be installed until the 2 others are correctly installed. What can I do to make my TIA V13 and TIA V14 work again ?
AttachmentError logs.zip (421 Downloads) |
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