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Pack&Go error 9C372B00003AFFFD

6/25/2025 8:08 AM	Rate (0)
AutoGen_4745119 Joined: 6/17/2025 Last visit: 10/16/2025 Posts: 3 Rating: (0)	Hi I'm trying to download a project to HMI (TP1500 Comfort) by Pack&Go. On my PC I have installed Prosave, Microsoft Visual C++ 2015-22 Redistributable Package, Microsoft .Net Framework - so requirements are met. During loading project to HMI an error occurs - 9C372B00003AFFFD. I didn't find any troubleshooting manual for Pack&Go. Does anyone have an idea how to solve this problem?

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6/25/2025 8:12 AM	Rate (0)
AutoGen_4745119 Joined: 6/17/2025 Last visit: 10/16/2025 Posts: 3 Rating: (0)	Here is the Pack&Go view Attachment Pack&Go error 9C372B00003AFFFD.png (105 Downloads)

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6/25/2025 12:06 PM	Rate (0)
Prof. Frink Platinum Expert Joined: 7/5/2013 Last visit: 12/19/2025 Posts: 3266 Rating: (526)	Hi, not sure whether panel must be in transfer mode for this action, too, but worth a try. Regards, Frink
	Pi is exactly three! All you have to do is think of things which people need but which don’t exist yet.
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6/25/2025 12:26 PM	Rate (0)
AutoGen_4745119 Joined: 6/17/2025 Last visit: 10/16/2025 Posts: 3 Rating: (0)	I've already tried doing it with Transfer Mode on HMI - unfortunately it didn't work :(

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7/2/2025 1:28 PM	Rate (0)
Murof Platinum Expert Joined: 8/3/2009 Last visit: 12/19/2025 Posts: 16612 Rating: (1943)	Hello AutoGen_bed11 I´m not sure but check if PGPC interface settings in Windows Control Panel is set correctly (S7ONLINE-> Networkcard.TCPIP.1) Which TIA Portal Version do you use exaclty (With UPd?)? which OS Version do you use? Bye Murof
	If this Information really helps, you could use the Rate function
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