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S7 Distributed Safety, Win7 x64 Installation Problem

Created by: Erik Kowalczyk at: 4/3/2013 12:51 AM (19 Replies)

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4/3/2013 12:51 AM	Rate (0)
Erik Kowalczyk Posts: 12 Rating: (2)	Hi, I am trying to install the S7 Distributed Safety Prog. V5.4 SP5 Software on my Field PG running Windows 7 Ultimate x64 and Step 7 V5.5 SP3. What i can understand reading the readme file it should be compatible but when trying to install i get the messege " The wizzard was interrupted before S7 Distributed Safety Programmimg could be completly installed..... ,please run setup again." Does anybody have a idé what the problem might be? Thanks in advance // Erik
Erik Kowalczyk Posts: 12 Rating: (2)
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4/3/2013 12:18 PM	Rate (0)
TomDeWou Platinum Member Joined: 11/15/2006 Last visit: 3/26/2025 Posts: 1319 Rating: (176)	It seens the installation fails somehow. This is not due an incompatibility to the OS, but somehow an error occurs which interupts the setup. So you should check the setup logfiles and windows eventlogs whether you can detect an error listed and find a conclusion to the root cause, so you are able to fix it yourself - or call the Technical support so they can help you installing the product.
	Have Fun! TomDeWou
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4/4/2013 12:24 AM	Rate (0)
Erik Kowalczyk Posts: 12 Rating: (2)	Thanks for your tips! Do you know where the setup log files are located? I cant fint anything specific in the event log. "Product: SIMATIC S7 Distributed Safety Prog. -- Installation operation failed." I am working the night shift this week so it is a little problematic to get help from the support.
Erik Kowalczyk Posts: 12 Rating: (2)
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4/4/2013 10:27 AM	Rate (0)
TomDeWou Platinum Member Joined: 11/15/2006 Last visit: 3/26/2025 Posts: 1319 Rating: (176)	The logfile should be located in the Windows Folder (C:\Windows, C:\WinNT\ ) or just start searching for files starting with S7 and creation date of the installation. As far as I remember it is starts with S7F, so you should be looking for files called S7F*
	Have Fun! TomDeWou
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4/5/2013 9:43 AM	Rate (0)
jc33 Experienced Member Joined: 10/8/2012 Last visit: 9/12/2025 Posts: 2 Rating: (0)	Hello, I have the sample problem ? Did you have answer ? Thanks

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4/26/2013 8:36 AM	Rate (0)
Cicero Gold Member Joined: 10/10/2005 Last visit: 1/29/2025 Posts: 1940 Rating: (138)	Hello, regarding to the compatibility list you need with STEP 7 V5.5+SP3 under Windows 7 (64 Bit) the S7-Distributed Safety V5.4+SP5+Upd1. I think Upd1 is missing and you should use the intallation CD where is Upd1 is included. With best regards Cicero

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4/26/2013 7:59 PM	Rate (0)
Erik Kowalczyk Posts: 12 Rating: (2)	Thanks for your reply, i am using the version from this link (update 1 included) https://support.automation.siemens.com/WW/llisapi.dll?query=S7+Distributed+Safety+Prog&func=cslib.cssearch&content=adsearch%2Fadsearch.aspx&lang=en&siteid=cseus&objaction=cssearch&searchinprim=0&nodeid0=37217116&x=0&y=0 I think i found the log file that i am attaching, maybe somebody can help me?
Erik Kowalczyk Posts: 12 Rating: (2)	Last edited by: Erik Kowalczyk at: 5/8/2013 12:12 AM
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4/30/2013 1:54 PM	Rate (2)
kkoos Posts: 11 Rating: (4)	I had problems installing the safety software also. I found another post that worked for me. I deleted C:\Program Files (x86)\Common Files\InstallShield\Driver\11 folder and tried it again. /tf/WW/en/Posts/69586
kkoos Posts: 11 Rating: (4)
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This contribution was helpful to 8 thankful Users GEORGE K Koiak daynada jmartins1 KRN6672p Ivan Davila bin mulyadin reve123

4/30/2013 2:15 PM	Rate (2)
kkoos Posts: 11 Rating: (4)	I had an issue installing the safety software too and found a post that talked about deleting a folder. Here is the link. https://www.automation.siemens.com/WW/forum/guests/PostShow.aspx? PageIndex=1&PostID=342954&Language=en
kkoos Posts: 11 Rating: (4)
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This contribution was helpful to 2 thankful Users JWAmth RChapman

5/8/2013 12:12 AM	Rate (0)
Erik Kowalczyk Posts: 12 Rating: (2)	Thanks! This worked for me too.
Erik Kowalczyk Posts: 12 Rating: (2)
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6/20/2013 11:43 AM	Rate (0)
maqu Posts: 9 Rating: (0)	kkoos I deleted C:\Program Files (x86)\Common Files\InstallShield\Driver\11 folder and tried it again . Worked for me too.
maqu Posts: 9 Rating: (0)
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7/19/2016 2:27 PM	Rate (0)
lawdeale Posts: 9 Rating: (0)	Hi, I am having a similar issue, exact same error message but using PCS7 V8.1 SP1, Step7 V5.5 and trying to install F-System V6.0. I have tried removing folder 11 but no luck, still get the same error. Any ideas?
lawdeale Posts: 9 Rating: (0)
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7/19/2016 2:46 PM	Rate (0)
ChristophD Grandmaster Joined: 5/12/2006 Last visit: 9/2/2025 Posts: 22709 Rating: (3071)	Hello, F-System V6.0 is not compatible with PCS7 V8.1 and not compatible with Windows 7 x64. Regards Christoph

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7/19/2016 2:59 PM	Rate (0)
lawdeale Posts: 9 Rating: (0)	Hi CristophD, Thanks for your speedy response. This is the first project I am doing using H PLC's and PCS7 Integrated Safety. Perhaps you would be able to steer me in the correct direction. I have received a backup of the existing project but when I open a CFC chart it is blank. I have been advised that this is because I do not have PCS7 Integrated Safety. I have also been told that S7-Distributed Safety is not compatible with PCS7. Is this correct? And what would I need in order to have Integrated Safety? Thanks in advance, Lawrence
lawdeale Posts: 9 Rating: (0)
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7/19/2016 3:09 PM	Rate (1)
ChristophD Grandmaster Joined: 5/12/2006 Last visit: 9/2/2025 Posts: 22709 Rating: (3071)	Hi, yes if the Safety program is written in CFC you can't use the distributed Safety. For Windows 7 x64 and PCS7 8.1 you should use F-System V6.1 SP1, this version is compatible and released for Win7 x64 and PCS7 V8.1. Regards Christoph

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7/19/2016 3:24 PM	Rate (0)
lawdeale Posts: 9 Rating: (0)	Thank you!
lawdeale Posts: 9 Rating: (0)
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6/13/2018 9:34 PM	Rate (0)
Koiak Member Joined: 7/7/2015 Last visit: 7/11/2025 Posts: 1 Rating: (0)	Hi, Thanks a lot. This solution was succesfull for me. Best regards.

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8/7/2018 8:49 PM	Rate (0)
Castoprav Posts: 3 Rating: (0)	kkoos I had problems installing the safety software also. I found another post that worked for me. I deleted C:\Program Files (x86)\Common Files\InstallShield\Driver\11 folder and tried it again. /tf/WW/en/Posts/69586 Thanks! This worked for me too
Castoprav Posts: 3 Rating: (0)
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11/16/2018 2:09 AM	Rate (0)
Sivasamy Advanced Member Joined: 7/1/2009 Last visit: 8/21/2025 Posts: 9 Rating: (0)	Thank you so much.. It works for me too.

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4/27/2020 11:01 AM	Rate (0)
bin mulyadin Experienced Member Joined: 3/2/2012 Last visit: 11/13/2024 Posts: 45 Rating: (0)	kkoos I had problems installing the safety software also. I found another post that worked for me. I deleted C:\Program Files (x86)\Common Files\InstallShield\Driver\11 folder and tried it again. /tf/WW/en/Posts/69586 thanks, it works!

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