Skip to Content

Register Login

Industry Online Support

Technical Forum

Navigation

CAx download is a very long time in the progress status

Created by: AndreyGuz at: 3/29/2020 9:27 AM (8 Replies)

Rating (2)

Thanks 1

9 Entries

3/29/2020 9:27 AM	Rate (1)
AndreyGuz Posts: 1 Rating: (1)	cax download a very long time in the progress status, my project stopped can you help me ------------------------------------------------------------------------------------------ Split from CAx Downloads. Attachment Screenshot_2020-03-29-10-19-49-656_com.android.chrome.jpg (1014 Downloads)
AndreyGuz Posts: 1 Rating: (1)	Last edited by: AndreyGuz at: 03/29/2020 09:29:07 Last edited by: Jen_Moderator at: 03/30/2020 11:31:33 New subject after splitting
Suggestion To thank Quote Answer

3/31/2020 11:43 AM	Rate (0)
Jen_Moderator Diamond Member Joined: 6/19/2017 Last visit: 9/6/2024 Posts: 8175 Rating: (172)	Hi AndreyGuz Thank you for letting us know about your issue I forwarded your issue to the responsible person and will update you, when I received an answer. Best regards, Jen_Moderator

Suggestion To thank Quote Answer

4/15/2020 9:09 AM	Rate (0)
Jen_Moderator Diamond Member Joined: 6/19/2017 Last visit: 9/6/2024 Posts: 8175 Rating: (172)	Hi AndreyGuz, I got the information that everything should be working now. Just try it out and let me know, if it's working for you Best regards, Jen_Moderator

Suggestion To thank Quote Answer

3/29/2021 11:32 AM	Rate (0)
AutoGen_7848478 Member Joined: 2/7/2019 Last visit: 4/3/2024 Posts: 2 Rating: (0)	I have the same issue (over 30 min!)

Suggestion To thank Quote Answer

4/1/2021 6:22 AM	Rate (0)
Jen_Moderator Diamond Member Joined: 6/19/2017 Last visit: 9/6/2024 Posts: 8175 Rating: (172)	Hi AutoGen_7848478, I'm sorry for this inconvenience Do you still have to wait? I already forwarded your issue to the responsible person. If I received any information about that, I will inform you. Best regards, Jen_Moderator

Suggestion To thank Quote Answer
This contribution was helpful to 1 thankful Users AutoGen_7848478

4/1/2021 8:56 AM	Rate (0)
AutoGen_7848478 Member Joined: 2/7/2019 Last visit: 4/3/2024 Posts: 2 Rating: (0)	Hello, it evantually worked and I could download the files. But it took 30-45 minutes!

Suggestion To thank Quote Answer

4/6/2021 3:03 PM	Rate (0)
Jen_Moderator Diamond Member Joined: 6/19/2017 Last visit: 9/6/2024 Posts: 8175 Rating: (172)	Hi AutoGen_7848478, sorry for the belated reply - we had easter holidays. Regarding your waiting time: This can be completely normal depending on the size of your request. If it still isn't finished by now, please tell us your order number, so that we can look into it. Best regards, Jen_Moderator

Suggestion To thank Quote Answer

11/16/2021 3:26 PM	Rate (1)
AutoGen_6040666 Member Joined: 8/11/2021 Last visit: 1/12/2022 Posts: 3 Rating: (1)	Mine has already taken over 5 days still downloading

Suggestion To thank Quote Answer

11/18/2021 11:51 AM	Rate (0)
Jen_Moderator Diamond Member Joined: 6/19/2017 Last visit: 9/6/2024 Posts: 8175 Rating: (172)	Hi AutoGen_6040666, depending on the volume of orders, the duration of downloads varies. At the moment, there are some very large orders, which makes it impossible to give a completion time. But don't worry: Your issue has been forwarded to the service team and the orders are still being processed in the background. As soon as I get a feedback from the service team I will inform you. Best regards, Jen_Moderator

Suggestion To thank Quote Answer

|

Share this page:

Share this page on...

Follow us on