STARTER software does not work

Hello,

Christoph, I have consulted with one person these things about what we were writing today and he said that he has installed TIA Portal V12 (without STARTDRIVE) and STARTER V4.4.0.3 and these two softwares work correctly. So, perhaps cooperation between TIA Portal and STARTER is not the problem in itself, but maybe problem is that on my computer I have installed TIA portal with STARTDRIVE. That’s may be a main issue.

What do you think about suggestion that on the same computer can’t be installed STARTER and TIA Portal (with STARTDRIVE) and can be installed STARTER and TIA Portal (without STARTDRIVE)?

I’m looking forward to hearing your opinion.

Best regards,

Adam

Hello,

i have running Starter parallel to TIA V13 + Startdrive and TIA V14  + Startdrive, on the same system, this is no problem.

There is no cooperation between Starter and TIA Portal, both SW Packages can be installed parralel on the same system but have no dpendencies!

Regards

Christoph

Hello,

Hmmm...

If so...what is the problem with my system? Why do not they work on my computer?

Hi,

the problem is the integration of the STARTER in the Step7 OEM installation, this going wrong.
The problem can caused by an other older SW Package or some errors during the install of Step7 OEM and STARTER.

If i already say try to uninstall this SW Packages complete and then try to install the latest Version of Starter (V4.5 SP1).

Regards

Christoph

Hello,

Finally, everything is fine. I had cleaned my computer entirely from anything related with Starter or Step 7 OEM and then installed everything again. After it, fortunately, it turned out that Starter works correctly - the problem had to be with Step 7 OEM, after removing it completely from my computer and installing again, it's OK now.

Thank you very much Christoph for your help and dedicated time.

Best regards,

Adam