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CU320-2PN Not Going Online

Created by: Technovision Instru Solution at: 8/30/2019 8:12 AM (6 Replies)

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8/30/2019 8:12 AM	Rate (0)
Technovision Inst... Experienced Member Joined: 12/13/2016 Last visit: 6/4/2022 Posts: 58 Rating: (1)	Hello Forum. Please Help Me Out, I am trying to go online servo CU320-2PN V5.1 HF3 but it shows error (SSP 5.1.1.3 Not Installed) But after that I have installed it then also it shows same error. I have attache error image please go through it. I am using Starter V5.1.1.0 Attachment Sinamics.JPG (118 Downloads)

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8/30/2019 8:18 AM	Rate (0)
RB91 Gold Member Joined: 4/28/2015 Last visit: 2/27/2025 Posts: 1278 Rating: (302)	Hmmm...did you use the SSP from the firmware on the CF card of your device? You could also try to install the latest version of Starter, that includes already all new FW versions.
	Best regards, Robert
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8/30/2019 8:36 AM	Rate (0)
ChristophD Grandmaster-Expert Joined: 5/12/2006 Last visit: 3/7/2025 Posts: 22582 Rating: (3053)	Hello, please recheck the SSP! The CU320 have FW V5.1 SP1 HF3. So you need a V5.1 SP1 HFx SSP. The SSP for V5.1 HF3 do no match the version V5.1 SP1 HF3! you should install SSP S120 V5.1 SP1 HFx Regards Christoph

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8/30/2019 8:38 AM	Rate (0)
Technovision Inst... Experienced Member Joined: 12/13/2016 Last visit: 6/4/2022 Posts: 58 Rating: (1)	Thanks for your reply, No I have not try it. RB91 Hmmm...did you use the SSP from the firmware on the CF card of your device? You could also try to install the latest version of Starter, that includes already all new FW versions.

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8/30/2019 8:41 AM	Rate (0)
Technovision Inst... Experienced Member Joined: 12/13/2016 Last visit: 6/4/2022 Posts: 58 Rating: (1)	Thanks for your reply. I have already downloaded it. but then also its shows same error. would you please send me a link from where i can download SSP ChristophD Hello, please recheck the SSP! The CU320 have FW V5.1 SP1 HF3. So you need a V5.1 SP1 HFx SSP. The SSP for V5.1 HF3 do no match the version V5.1 SP1 HF3! you should install SSP S120 V5.1 SP1 HFx Regards Christoph

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8/30/2019 8:44 AM	Rate (0)
ChristophD Grandmaster-Expert Joined: 5/12/2006 Last visit: 3/7/2025 Posts: 22582 Rating: (3053)	Hello, you can try i from here https://support.industry.siemens.com/cs/ww/en/view/109477641 Or from the CF or the link vom accessible nodes not only download, you must run the setup ;) in starter: help -> installed devices check if really a V5.1.1.x is installed!
	Last edited by: ChristophD at: 08/30/2019 08:45:00
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8/30/2019 8:44 AM	Rate (0)
RB91 Gold Member Joined: 4/28/2015 Last visit: 2/27/2025 Posts: 1278 Rating: (302)	Hi, safest way to have the correct SSP is to take it from the firmware files of the CF card. It is always included as .zip file on the card. Path: ADDON\SINAMICS\ES_TOOL\SSP
	Last edited by: RB91 at: 08/30/2019 08:46:05 Best regards, Robert
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