Hi Denilson Pegaia, thank you for the link, unfortunately, I am still not able to upgrade my TIA.

I followed the steps exactly as mentioned, when i reinstall V13 SP1, and tried to upgrade PLC SIM, the attached message appeared. And when i tried to upgrade TIA to Update 2, am having this message "Error check Log File".

After repair, i am not getting any error log.

Joe Frey

Please Help, am getting this crash report !

What software is crashing?
..still struggling with PLCSIM?
..something else?

extract: Notifications from the Product Support

4. What are the reasons for crashes when using TIA Portal V13 SP1
   Update 4?
 (9/18/2015) [109479615]

   Using TIA Portal V13 SP1 Update 4 in combination with the virus
   scanner AVG AntiVirus might sporadically lead to crashes.<br/>For
   products: 6AV2103-0XA03-0AH5, 6AV2101-4BB03-0AE5, 6E...
  
   more
   => https://support.industry.siemens.com/cs/ww/en/view/109479615/news
------------------------------------------------------------------------
5. Why can you no longer start PLCSIM V13 SP1?
 (9/22/2015) [109479634]

   As of September 2015 PLCSIM V13 SP1 can no longer be started.
   Update 1 for PLCSIM V13 SP1 solves this problem.<br/>For products:
   6ES7822-1AA03-2YA6, 6ES7822-1AE03-0XC3, 6E...
  
   more
   => https://support.industry.siemens.com/cs/ww/en/view/109479634/news

Ensure you have V13 SP1 Update 1 installed..
https://support.industry.siemens.com/cs/ww/en/view/109477180

Also make sure you have the newest update for [all] the TIA Protal components..
https://support.industry.siemens.com/cs/ww/en/view/109311724

Hi William_B

What software is crashing? 
..still struggling with PLCSIM? 
..something else?

Actually, I cannot Update none of my SW, I have TIA V13 SP1, i am even not able to upgrade to SP 2.

This is a crash report from my PLC SIM.

Using TIA Portal V13 SP1 Update 4 in combination with the virus
   scanner AVG AntiVirus might sporadically lead to crashes.<br/>For
   products: 6AV2103-0XA03-0AH5, 6AV2101-4BB03-0AE5, 6E...

I only have Symantec Endpoint Protection, during reinstallation it was disabled. Shoud I add TIA to the exceptions of Symantec?

As of September 2015 PLCSIM V13 SP1 can no longer be started.
   Update 1 for PLCSIM V13 SP1 solves this problem.<br/>For products:
   6ES7822-1AA03-2YA6, 6ES7822-1AE03-0XC3, 6E.

The problem is in fact I just cannot upgrade PLCSIM to Update 1, it is giving me this error, check the log file.

Ensure you have V13 SP1 Update 1 installed.

I have not yet tried with Installing Update 1, i tried to install Update 2. But is this preventing me from Updating all my SW, even PLCSIM?

Hello everyone, i am facing 1 issue with TIA Portal when ever i install and open the setup, it says "An error occured, Please Check the log file" i tried my best but not able to solve this problem, Kindly help?

 How can i edit this log file for my TIA portal v16? Where to place this file then

Joe Frey

Hi Everyone,

I have encountered this problem while i was updating my Step 7 Profesional V13 SP1 Up2.

AN ERROR OCCURED PLEASE CHECK THE LOG FILE.

I tried to repair, i got the following log file

Please help !

Thank You

hello

this problem is repeated with me the final solution of it to install new windows system and install software from beggining its ok.this is my trial.

thanks