5/15/2012 7:53 PM | |
Joined: 4/24/2006 Last visit: 5/17/2024 Posts: 8649 Rating: (1151)
|
Hello, You will have to perform an OS update with the option "Reset to factory settings" Have a look at this link: how do you do an operating system update (OS update) on operator panels? You need MAC Address and you will have to power up panel when you start update. Best regards, Wizard |
This contribution was helpful to1 thankful Users |
5/15/2012 9:44 PM | |
Posts: 42 Rating: (2) |
I've follewed each step for the ProSave procedure but still cant do the reset as i mentioned above. |
5/17/2012 8:23 PM | |
Joined: 4/24/2006 Last visit: 5/17/2024 Posts: 8649 Rating: (1151)
|
Hello, Wizard |
6/4/2012 10:36 AM | |
Joined: 2/3/2009 Last visit: 9/17/2021 Posts: 23 Rating: (1) |
hi! Is there any solution for this, I have the same problem. |
6/5/2012 4:29 PM | |
Posts: 3037 Rating: (192)
|
Hello, Doyou check it with another computer? Tweety |
6/6/2012 9:18 AM | |
Joined: 2/3/2009 Last visit: 9/17/2021 Posts: 23 Rating: (1) |
yes! |
This contribution was helpful to1 thankful Users |
6/6/2012 1:51 PM | |
Posts: 3037 Rating: (192)
|
Hello poth_elec, Then you should make what " Wizard" said. You should start a Service Request. Tweety |
6/7/2012 10:32 AM | |
Joined: 2/3/2009 Last visit: 9/17/2021 Posts: 23 Rating: (1) |
I already done but they don't give me a solution yet!!! |
7/31/2012 2:21 AM | |
Joined: 9/6/2010 Last visit: 4/30/2024 Posts: 9 Rating: (1) |
Hi, I had the same problem today with a KTP600 color PN. (using wincc v11 sp2). Any suggestion? |
12/11/2012 1:42 PM | |
Posts: 1 Rating: (0) |
Hello, I am having the same problem like a suppaman87 with the KTP600 Basic color PN. I looked at the link More specifically, I readWinCC_TIA_Portal.pdfand followed the instructions from the Table 1-1 (chapter 1.2.1 ''Operator Panel with Defective Operating System''), but I can't set PG/PC interface. There is no option ''Start> Settings> Control panel> Set PG/PC interface''. I am using TIA Portal V11 (see attachment) and I cannot find such option there. What should I do? Thanks, Petar
|
1/11/2013 4:58 PM | |
Posts: 3037 Rating: (192)
|
Hello, Did you have problems at install with WinCC V11? Which version of WinCC V11 do you use? Basic, Advanced, Professional? Do you use STEP 7 Basic? Tweety |
4/20/2022 11:37 AM | |
Joined: 9/5/2018 Last visit: 11/21/2022 Posts: 13 Rating: (0) |
What version of WinCC did you use Sir?,,,i am facing the very same problem, can you please help |
Follow us on