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I can't update a module in HWUpdate - Simatic Manager

Created by: Mauro95 at: 5/31/2023 2:39 PM (10 Replies)

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5/31/2023 2:39 PM	Rate (0)
Mauro95 Joined: 10/14/2019 Last visit: 3/2/2024 Posts: 14 Rating: (0)	Buen dia! Tengo la Version 5.4 + SP3 de Simatic Manager (Revision Level: K5.4.3.0) con Sistema operativo Windows XP Profesional Version 2002 Service Pack 2 y necesito actualizar el hardware de un proyecto, la imagen que me aparece la dejo abajo. Good day! I have Version 5.4 + SP3 of Simatic Manager (Revision Level: K5.4.3.0) with S.O. Windows XP Profesional Version 2002 Service Pack 2 and I need to update the hardware of a project, I leave the image below Ya me descargue el catalogo del link HWUpdate Catalogo, lo lleve al disco C:\ donde se guarda la carpeta "HWUpdate" de Simatic Manager. Desde el Simatic Manager fui a Hardware -> Option -> Install HW Updates ... Hice los procedimientos para buscar la carpeta, instale los Updates y me sigue saltando el cartel anterior, incluso instale todos los updates que me aparecen en pantalla, como la siguiente foto: I already downloaded the catalog from the link HWUpdate Catalog, I took it to the C:\ drive where the "HWUpdate" folder of Simatic Manager is saved. From the Simatic Manager I went to Hardware -> Option -> Install HW Updates ... I did the procedures to find the folder, install the Updates and the previous banner keeps popping up, I even installed all the updates that appear on the screen, like the following photo: Instale todo y me sigue apareciendo la primer foto. No encuentro el archivo para poder actualizarlo, por favor, me pueden ayudar? Saludos!! I installed everything and the first photo still appears. I can't find the file to update it, please, can you help me? Greetings!!
	Last edited by: Mauro95 at: 05/31/2023 14:55:12 Last edited by: Mauro95 at: 05/31/2023 16:06:13 Last edited by: Jen_Moderator at: 06/01/2023 07:01:05 Links optimized.
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5/31/2023 2:51 PM	Rate (0)
ChristophD Grandmaster Joined: 5/12/2006 Last visit: 11/12/2024 Posts: 22446 Rating: (3029)	this is a international forum please use english as language!

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This contribution was helpful to 1 thankful Users Jen_Moderator

5/31/2023 2:57 PM	Rate (0)
Mauro95 Joined: 10/14/2019 Last visit: 3/2/2024 Posts: 14 Rating: (0)	ChristophD this is a international forum please use english as language! Sorry, now it's done.

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This contribution was helpful to 1 thankful Users Jen_Moderator

5/31/2023 3:09 PM	Rate (1)
ixo65 Grandmaster Joined: 12/18/2014 Last visit: 11/12/2024 Posts: 34206 Rating: (4260)	Install the Service Pack 4 (SP4) for STEP 7 V5.4. Service Pack 4 for STEP 7 V5.4 and STEP 7 Professional Edition 2006 - ID: 29753195 - Industry Support Siemens

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This contribution was helpful to 1 thankful Users Mauro95

5/31/2023 3:11 PM	Rate (0)
ChristophD Grandmaster Joined: 5/12/2006 Last visit: 11/12/2024 Posts: 22446 Rating: (3029)	no is not

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5/31/2023 3:13 PM	Rate (0)
dchartier Grandmaster-Expert Joined: 9/27/2006 Last visit: 11/12/2024 Posts: 12293 Rating: (2691)	Mauro95 Buen dia! I have version 5.4 + SP3 of Simatic Manager (Revision Level: K5.4.3.0) and I have to update the hardware in a project, The image below appears: I have already downloaded the updates from this link HWUpdate Catalogo, I have saved it in the C:\ disk, where the Simatic Manager.directory "HWUpdate" is located. In Simatic Manager I opened Hardware -> Option -> Install HW Updates ... I did all the procedues to open the diectory, and installed the Updates and the preceding directory keeps openng.,I have installed all updates as shown in this picture: I have installed all updates but the original mssage keeops showu=ing up. I cannot find the file to update the directory, can anyone help me pease? Salutations!! Hola Mauro; Este foro de Siemens reúne a participantes del mundo entero, y muchos no hablan español. Para facilitar nuestros intercambios en el foro hemos escogido el inglés como idioma común entre nosotros. Haznos el favor de escribirnos en inglés a su próxima visita (o usa un traductor electrónico como Google Translate si lo necesita). Hello Mauro; The Siemens forum brings together participants from many countries, and many do not understand Spanish. To make exchanges easier between us, we have chosen English on the forum as a common language. Please write to us in English on your next visit (or use an electronic translator such as Google Translate, if needed). Sorry, I just noticed that you translated your original question. Thank you for that. What is the Windows operating system version you are using? Your problem might be linked to that, as discussed here : https://support.industry.siemens.com/forum/ca/en/posts/hardware-updates-could-be-not-installed/22656 Hope this helps, Daniel Chartier
	Last edited by: dchartier at: 05/31/2023 15:15:34
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5/31/2023 4:02 PM	Rate (0)
Mauro95 Joined: 10/14/2019 Last visit: 3/2/2024 Posts: 14 Rating: (0)	dchartier Mauro95 Buen dia! I have version 5.4 + SP3 of Simatic Manager (Revision Level: K5.4.3.0) and I have to update the hardware in a project, The image below appears: I have already downloaded the updates from this link HWUpdate Catalogo, I have saved it in the C:\ disk, where the Simatic Manager.directory "HWUpdate" is located. In Simatic Manager I opened Hardware -> Option -> Install HW Updates ... I did all the procedues to open the diectory, and installed the Updates and the preceding directory keeps openng.,I have installed all updates as shown in this picture: I have installed all updates but the original mssage keeops showu=ing up. I cannot find the file to update the directory, can anyone help me pease? Salutations!! Hola Mauro; Este foro de Siemens reúne a participantes del mundo entero, y muchos no hablan español. Para facilitar nuestros intercambios en el foro hemos escogido el inglés como idioma común entre nosotros. Haznos el favor de escribirnos en inglés a su próxima visita (o usa un traductor electrónico como Google Translate si lo necesita). Hello Mauro; The Siemens forum brings together participants from many countries, and many do not understand Spanish. To make exchanges easier between us, we have chosen English on the forum as a common language. Please write to us in English on your next visit (or use an electronic translator such as Google Translate, if needed). Sorry, I just noticed that you translated your original question. Thank you for that. What is the Windows operating system version you are using? Your problem might be linked to that, as discussed here : https://support.industry.siemens.com/forum/ca/en/posts/hardware-updates-could-be-not-installed/22656 Hope this helps, Daniel Chartier Sorry for not clarifying that, the version I have is Windows XP 32 Bits Version 2002 SP2

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6/1/2023 11:27 AM	Rate (0)
Mauro95 Joined: 10/14/2019 Last visit: 3/2/2024 Posts: 14 Rating: (0)	Someone?

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6/1/2023 3:09 PM	Rate (0)
Hati Platinum Member Joined: 9/21/2012 Last visit: 11/12/2024 Posts: 4196 Rating: (473)	Mauro95 Someone? It needs SP4, have you installed SP4?
	Last edited by: Hati at: 06/01/2023 15:10:33
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6/1/2023 3:17 PM	Rate (0)
ixo65 Grandmaster Joined: 12/18/2014 Last visit: 11/12/2024 Posts: 34206 Rating: (4260)	ixo65 Install the Service Pack 4 (SP4) for STEP 7 V5.4. Service Pack 4 for STEP 7 V5.4 and STEP 7 Professional Edition 2006 - ID: 29753195 - Industry Support Siemens See my post above ....

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