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OP27 restore error

Created by: bassel_almouie at: 4/3/2013 3:23 PM (12 Replies)

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4/3/2013 3:23 PM	Rate (0)
bassel_almouie Bronze Member Joined: 8/22/2011 Last visit: 11/5/2024 Posts: 52 Rating: (0)	Dear all, I need to replace OP 27 by new one, but with different part number, I made back up via prosave and I try to restore it to the new OP27 but I have the following error message: Downloading was not possible hardware incompatible could you please help me to fix this problem, thank you very much in advance,

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4/4/2013 11:46 AM	Rate (0)
Tweety Posts: 3037 Rating: (192)	Hello, Which number has the oldest and which the new OP27? /tf/WW/en/Posts/87186 Tweety How can you make a project backup from an operator panel?
Tweety Posts: 3037 Rating: (192)	Last edited by: Tweety at: 4/4/2013 11:59 AM
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4/4/2013 5:47 PM	Rate (0)
bassel_almouie Bronze Member Joined: 8/22/2011 Last visit: 11/5/2024 Posts: 52 Rating: (0)	Dear Mr. Tweety, the old op27 part number :6av3627-1jk00-0ax0 the new op27 part number: 6AV3627-1LK00-1AX0

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4/5/2013 2:05 PM	Rate (0)
Tweety Posts: 3037 Rating: (192)	Hello, You can check your backup restore with another PROSAVE version. ServiceTool ProSave V1.1 If the restore does not work, then you can start a Support Request. Tweety
Tweety Posts: 3037 Rating: (192)
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4/15/2013 8:10 AM	Rate (0)
Ayman Elotaify Platinum Member Joined: 5/28/2008 Last visit: 11/6/2024 Posts: 4516 Rating: (839)	bassel_almouie Dear Mr. Tweety, the old op27 part number :6av3627-1jk00-0ax0 the new op27 part number: 6AV3627-1LK00-1AX0 Hello, The difference between two panels are as follows: 6AV3627-1JK00-0AX0OPERATOR PANEL OP27 STN MONOCHROME LC DISPLAY 6AV3627-1LK00-1AX0OPERATOR PANEL OP27 STN COLOR LC DISPLAY So the two panels are not identical. To restore image, you should have the same part number of the original one. If you have the configration file, you can make conversion to the new panel and download project on it. Hope this helps.
	Ayman Elotaify
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7/24/2014 12:28 AM	Rate (0)
Edercy Posts: 4 Rating: (0)	Hi everyone, i have the same problem with this two panels. Can anyone tell me if there was a solution to this problem? I already have the color panel, but i don't have the protool configuration file, only the backup from prosave.
Edercy Posts: 4 Rating: (0)
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7/24/2014 7:12 AM	Rate (0)
Ste39 Platinum Member Joined: 1/21/2013 Last visit: 10/23/2024 Posts: 4620 Rating: (708)	Edercy Hi everyone, i have the same problem with this two panels. Can anyone tell me if there was a solution to this problem? I already have the color panel, but i don't have the protool configuration file, only the backup from prosave. Hello Edercy, Like already mentioned by Ayman I think is not possible you need original project. With Prosave you can retransfer in another identical panel with same part number

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7/25/2014 5:38 PM	Rate (0)
Edercy Posts: 4 Rating: (0)	Ste39 Edercy Hi everyone, i have the same problem with this two panels. Can anyone tell me if there was a solution to this problem? I already have the color panel, but i don't have the protool configuration file, only the backup from prosave. Hello Edercy, Like already mentioned by Ayman I think is not possible you need original project. With Prosave you can retransfer in another identical panel with same part number Thanks Ste39 for your answer, i will try to get the original project. Thank you very much.
Edercy Posts: 4 Rating: (0)
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7/25/2014 9:47 PM	Rate (0)
sps-concept Gold Member Joined: 4/5/2006 Last visit: 8/13/2023 Posts: 642 Rating: (131)	Hello, sometimes you also have this problem when you have different E-Stand. Which order-no? Regards André Räppel --------------------------------------------------------------------------------- www.raeppel.de work faster withinnovative PLC-Tools

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7/26/2014 7:27 AM	Rate (0)
Edercy Posts: 4 Rating: (0)	sps-concept Hello, sometimes you also have this problem when you have different E-Stand. Which order-no? Regards André Räppel --------------------------------------------------------------------------------- www.raeppel.de work faster withinnovative PLC-Tools When the E-Stand is the same, can i use the Prosave file even if the two panels are different? I mean, the first panel is a monochrome panel and the second panel is a color panel, but the two panels are OP27.
Edercy Posts: 4 Rating: (0)	Last edited by: Edercy at: 7/26/2014 7:28 AM
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