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PCS7 V7SP1, Client overview area button link error

Created by: fcakmak2004 at: 4/3/2008 10:29 PM (21 Replies)

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4/3/2008 10:29 PM	Rate (0)
fcakmak2004 Bronze Member Joined: 3/15/2006 Last visit: 11/3/2024 Posts: 18 Rating: (0)	I have a client-server configuration that is consist of one PCS7 Server and one PCS7 Client and I am working PCS7 V7.0+SP1 (ES,OS Server and OS Client are same PCS7 version). I have succesfully downloaded the program from ES to the client andWhen I open the WinCC Explorer on the client, I don't working on overview area button links (pictures of the plant).Therefore I can't see process picturesbut I can see the process alarms and I can acknowledge the alarms. But I can see process pictures on the server and I am working on overview area button links at Server. I don't understandthis problem. Please, Can I help me...

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4/3/2008 11:36 PM	Rate (0)
Phantom75 Posts: 2661 Rating: (279)	Did you run the OS Project Editorfor your client station (inthe project on your ES)before downloading to the client?
Phantom75 Posts: 2661 Rating: (279)
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4/4/2008 9:44 AM	Rate (0)
fcakmak2004 Bronze Member Joined: 3/15/2006 Last visit: 11/3/2024 Posts: 18 Rating: (0)	Yes. I run the OS Project Editor for my client station (in the project on my ES) and I see Visible Areas(Process Picture Names)in theArea Tabat the OS Project Editor.

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4/4/2008 4:29 PM	Rate (0)
Dorftrottel? Silver Member Joined: 8/10/2006 Last visit: 8/13/2024 Posts: 298 Rating: (29)	Is this a project conversion from a previous version (i.e. a project created in V6.x)?

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4/4/2008 5:16 PM	Rate (0)
Phantom75 Posts: 2661 Rating: (279)	fcakmak2004: Try the following simple experiment and if does not work, my guess is, there is a problem with your WinCC client installation: - On the the client open WinCC explorer - Close any opened project - Create a new test client project - Run OS Project Editor - Activate runtime and you should see the Plant Hierarchy buttons on the top. Let me know how it goes.
Phantom75 Posts: 2661 Rating: (279)
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4/4/2008 6:48 PM	Rate (0)
fcakmak2004 Bronze Member Joined: 3/15/2006 Last visit: 11/3/2024 Posts: 18 Rating: (0)	I will try on this monday. Because we don't working at weekend. Furthermore my PCS7 project is conversion from V6.0 to V7.0+SP1. But The PCS7 Server is working very good. The PCS7 client isn't working.

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4/5/2008 12:10 AM	Rate (0)
Dorftrottel? Silver Member Joined: 8/10/2006 Last visit: 8/13/2024 Posts: 298 Rating: (29)	So on the server, you see the text in the area navigation buttons, but do not on the client? Have you checked your communication connections and are they all working OK? My suspicion is the scripts for the buttons on the client have been corrupted. OK, my suggestions: stop the client, copy @AreaButtons.pdl from the GRACS folder on the server into the client GRACS folder, then restart the client. Sure it's a cheat solution, but should work. If it doesn't work, regenerate the server data for the client. Then recompile the project. If that still doesn't work, then go into the buttons screen and examine the scripts. I have had this happen: if your client does not have proper login privileges (i.e. all the users on the client have been removed), you will not see the button text. Make a user on the client who is the same as one on the server, restart the client and then log in as that user. Lastly, check the users configured in the usermanager on Windows XP. If the user who logs in at the client is not a member of SIMATIC-HMI as a group, make the user a member of that group. Good luck. Let us know which one solved the problem, or if it's still a pain. Jim

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4/5/2008 6:11 PM	Rate (0)
Phantom75 Posts: 2661 Rating: (279)	Jim: I agreethat the problem is more likely project related. Hence I suggested the quick experiment in my last postto eliminate the possibility of a bad installation. I have had this problem too a couple of times and assumed it to be a defective client station. So I deleted the client station, recreated the station, reassigned the server etc. etc. Frankly, I was not aware that this problem could occur because of lack of proper users? More over, if the client installation is ok, the users/permissions should be created automatically. Also, (presumably) fcakmak2004 was able to download to the client without problems proving that the shares etc. are properly created. Let's see how it goes. Regards, Phantom
Phantom75 Posts: 2661 Rating: (279)
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4/6/2008 8:31 PM	Rate (0)
Dorftrottel? Silver Member Joined: 8/10/2006 Last visit: 8/13/2024 Posts: 298 Rating: (29)	Hi Phantom, Yes, that makes perfect sense. My current encounter with this same problem starts at the server. All of the clients have the same problem too. It's a nuisance, but not yet frustrating. I'll make another attempt at figuring it out and resolving it when I get to the ES on Monday. Regards, Jim

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4/7/2008 4:57 PM	Rate (0)
Dorftrottel? Silver Member Joined: 8/10/2006 Last visit: 8/13/2024 Posts: 298 Rating: (29)	I'm guilty of not having migrated the project through WinCC Migrator. OOPS. What can I say? I'm a guy, don't read or follow instructions until necessary, wasting prescious time. Hence my moniker. US Tech support instructs me to migrate the project as documented, and the problem will go away. I'll let you all know. Jim

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