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Reset KTP900 or KTP700 (BASIC)

Created by: Dr_Habib77 at: 10/8/2024 2:45 AM (3 Replies)

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10/8/2024 2:45 AM	Rate (0)
Dr_Habib77 Member Joined: 12/31/2020 Last visit: 10/10/2024 Posts: 3 Rating: (0)	Hello, dear colleagues! I can't reset the KTP 900 and KTP700 panel to factory settings. I tried via USB and Prosave. I tried different versions via USB. I formatted the flash drive in FAT32. Can you tell me if these modifications are reset? Thanks, with respect, Habib

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10/8/2024 9:05 AM	Rate (0)
JBS98 Regular Member Joined: 7/19/2022 Last visit: 11/13/2024 Posts: 419 Rating: (71)	Hello Dr_Habib77, As is indicated in the following FAQ: USB Recovery (Reset to factory) Mode for 2nd Generation Basic Panels the HMI device image file must be provided with Version V14. Please try the factory reset with the panel image V14 file. Image Downloads for SIMATIC HMI Operator Panels: Comfort / Mobile / Basic Panels
	If this Information really helps, you could use the Rate function Best Regards, JBS98
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10/8/2024 11:59 PM	Rate (0)
Dr_Habib77 Member Joined: 12/31/2020 Last visit: 10/10/2024 Posts: 3 Rating: (0)	Thanks for the answer. I tried both 14.0 and 14.1 (SP1), but it doesn't work. The screen has zero USB response Thanks, with respect, Habib

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10/10/2024 12:17 AM	Rate (0)
Dr_Habib77 Member Joined: 12/31/2020 Last visit: 10/10/2024 Posts: 3 Rating: (0)	Everything worked out, I tried version 14_0_0_0 again and it worked Best Regards, Habib

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This contribution was helpful to 1 thankful Users JBS98

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