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Tia portal v13 sv2 issue

Created by: Harrylns at: 5/2/2022 12:43 AM (6 Replies)

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5/2/2022 12:43 AM	Rate (0)
Harrylns Regular Member Joined: 10/17/2018 Last visit: 8/20/2024 Posts: 9 Rating: (0)	Hi guys , i'm trying to open the Project but i don't have "access" on the Screen (can't use the tags , see the graphics etc) my HMI is a TP1500 Comfort. I've got Tia portal V13 service pack 2 , i can't downgrade neither i can't find the v13 SV1 in order to do the 6th update for Service pack one , is not supported. And also the project it can be opened only with v13 or earlier version, which i tried with v12 and had similar issues with the HSP file incompalitie . What i want to do is to try fully-open the project and then upgrade it so i can have it in v14 or later.version. Also i tried to see if i can find a GSD file for this display but didn't have any luck. any ideas? thanks in advance!
	Last edited by: Harrylns at: 05/02/2022 00:48:50
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5/2/2022 6:05 AM	Rate (0)
ChristophD Grandmaster-Expert Joined: 5/12/2006 Last visit: 11/18/2024 Posts: 22453 Rating: (3030)	which SW exactly you have installed? TIA -> Help -> installed Software The latest Update for V13 SP2 you will found here

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5/3/2022 10:53 AM	Rate (0)
Harrylns Regular Member Joined: 10/17/2018 Last visit: 8/20/2024 Posts: 9 Rating: (0)	Hi Christoph i've got the latest, problem is that in order to run the project i need to have the Service pack 1 update 6 of tia portal 13 ( which is not supported i guess by Siemens) . thanks for your reply.

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5/3/2022 11:01 AM	Rate (0)
ChristophD Grandmaster-Expert Joined: 5/12/2006 Last visit: 11/18/2024 Posts: 22453 Rating: (3030)	no you need wincc comfort installed. as in your screen only WinCC Basic is installed which not support comfort panels and also no HSP for comfortpanels.

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This contribution was helpful to 1 thankful Users Murof

5/6/2022 11:27 AM	Rate (0)
Murof Platinum Expert Joined: 8/3/2009 Last visit: 11/19/2024 Posts: 14207 Rating: (1775)	Hello Harrylns in case of TIA V13 you can uninstall only the HMI Part of TIA Portal -> Open installed SW in WIndows-> select TIA Portal V13 -> uninstall A Wizard will appear -> uninstall only the WinCC Component Download the WinCC Comfort/Advanced Installation Medium and install: https://support.industry.siemens.com/cs/de/en/view/109746075 Bye Murof
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This contribution was helpful to 1 thankful Users Harrylns

5/6/2022 12:33 PM	Rate (0)
Harrylns Regular Member Joined: 10/17/2018 Last visit: 8/20/2024 Posts: 9 Rating: (0)	Thanks Murof and ChristopD for your support it worked fine the HMI screen! but this time i had issue with the plc so for that reason i download and installed the Tia portal Wincc Professional V13 SP2 and the project opened fine without any issues so thanks for that. Now because i'm trying to upgrade the project it stops 'progressing at 84%' and then i'm getting this fault . is it related with a firmware version ? or is there anything i can do ? (The project is using gsd files from danfoss drives ) if you know please advice. best regards!
	Last edited by: Harrylns at: 05/06/2022 14:30:29
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5/12/2022 12:19 PM	Rate (0)
Murof Platinum Expert Joined: 8/3/2009 Last visit: 11/19/2024 Posts: 14207 Rating: (1775)	Hello Harrylns Its hard to say whats wrong. Is there a Migration logfile available? what does it say? Try also with the latest Update for your TIA Version. If you cannot migrate the project it would also be good to ,contact siemens support Bye Murof
	Last edited by: Murof at: 05/12/2022 12:20:09 If this Information really helps, you could use the Rate function
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