11/14/2022 3:06 PM | |
Joined: 11/3/2022 Last visit: 1/10/2023 Posts: 2 Rating: (0) |
Hello everyone, I have an IPC 277D that runs on Microsoft Windows Embedded Standard 2009. During startup it shows the error message "No bootable device - insert boot disk and press any key". I have no idea if an OS is installed on the system drive at all. I already contacted my IT Department to prepare a bootable USB drive to check the system drive (50 GB SSD). I also tried to boot with the system drive selected as the first boot device, but it didn't work. It is possible to (re-)install windows with a restore DVD. But then any authorization or license key on the disk might be deleted if they are stored on the disk on which Windows will be installed (according to the manual). Is there any possibility to see if the keys are on the system drive and retrieve them if they are on it before reinstalling Windows? I have attached a picture of the IPC's backplate. Kind regards ------------------------------------------------------------------------------------------ |
Last edited by: Jen_Moderator at: 11/15/2022 06:56:37New subject after splitting |
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11/14/2022 10:41 PM | |
Joined: 9/21/2006 Last visit: 5/25/2023 Posts: 247 Rating: (65) |
burroaktyson: Whether license keys & authorizations are recoverable from the current hard drive depends on the state of the drive. If just the boot track is messed up, and you have a bootable USB drive, you may be able to run Automation License Manager and/or AuthorW and move the licenses/keys from the hard drive. You would have to install ALM/AuthorsW on the bootable USB drive. If the licenses are not movable from the drive, you still may be able to recover them IF you have the license certificate documents, and using the procedures documented at How do you restore defective license keys and authorizations?
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