6/3/2019 5:02 PM | |
Joined: 7/19/2017 Last visit: 1/9/2023 Posts: 4 Rating:
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NO HELPED what you explained above See the attachment what I have done, please Connection to HMI and reset to factory settings can't be done Anything wrong here? AttachmentTP900 Comfort DONE actions list.docx (938 Downloads) |
Last edited by: PCSEngineer1 at: 06/03/2019 17:08:40 |
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6/4/2019 8:05 AM | |
Joined: 10/19/2005 Last visit: 11/30/2020 Posts: 1611 Rating:
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Hey, please look into the attachment. I mean your PG/PC Settings are wrong. Hope this could be the cause. |
6/10/2019 3:55 PM | |
Joined: 5/16/2017 Last visit: 4/5/2024 Posts: 10 Rating:
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@PCSEngineer1 - the same problem has just happened to me. An hour ago one of our TP900 Comfort panels stopped from booting and there is no way to communicate with it. The loader doesn's show up after powering up - it displays SIMATIC HMI welcome screen and after a few minutes it goes black and only a white cursor is blanking at the top left corner (just like on old PC's with MS-DOS system). The reset-to-the-factory-settings according to aforementioned instructions is impossible to do - the process stucks at "please boot the HMI device" (see attachment) - I power off and power on again the HMI then but still without success. In my case the Ethernet LED's are working on both ports of the TP900 and on the PG a network connection shows up, but it doesn't respond to ping at its network address (192.168.1.6). Despite of that the reset-to-the-factory-settings is trying to connect via MAC address, so the IP address is irrelevant in that case, am I right? I have a complete backup (with licenses) of the working panel, but I can't put it back to this panel. Is there something I can check before sending it to repair? PS. Is it possible to migrate the project to TP700 comfort panel? AttachmentTP900 failure.zip (812 Downloads) |
7/17/2019 1:07 PM | |
Posts: 2 Rating:
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Hi. I am with the same problem. Load TIA.V11 Project to new panel & no boot. I hope solution. Thank you
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