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Connection to the server could not be established

Created by: Roby at: 2/23/2023 6:56 AM (6 Replies)

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2/23/2023 6:56 AM	Rate (0)
Roby Silver Member Joined: 4/10/2006 Last visit: 9/2/2025 Posts: 962 Rating: (2)	Hi Guys when I try to update the TIA software I get this message... what should I look for? the connection is still the same and it always worked.... see attachment... Thank you Roby Attachment connection error.jpg (731 Downloads)
	Setting of my PG M6 Siemens OS: Windows 10 Enterprise 22H2; Intel(R) Core(TM) i7-8850H CPU @ 2.60GHz 2.59 GHz - 32G of RAM TIA15.1 Update 8; TIA17 Update 7; TIA18 Update 5 (i use normally)
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2/23/2023 8:38 AM	Rate (0)
itafusna Silver Member Joined: 2/17/2020 Last visit: 8/29/2025 Posts: 1251 Rating: (237)	Hi Roby, Is your TIA Administrator tool updated to the latest released version? You can find it here. On the other hand, has there been any change in the PC recently? Any Windows update or patch, changes by the IT team, etc.
	A rating will be well appreciated.
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2/23/2023 8:50 AM	Rate (0)
Cocolino Silver Member Joined: 4/8/2021 Last visit: 8/26/2025 Posts: 640 Rating: (114)	Hi Roby, Is your TIA Administrator up-to-date? I had similar issues and it worked after I downloaded and installed the latest version. https://support.industry.siemens.com/cs/ww/en/view/114358 Hope it helps. Br.
	Best regards, Cocolino Don't forget to use the Rate Function if you find my answer useful :) THX :)
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This contribution was helpful to 1 thankful Users itafusna

2/23/2023 12:16 PM	Rate (0)
Roby Silver Member Joined: 4/10/2006 Last visit: 9/2/2025 Posts: 962 Rating: (2)	Hi all the new version is already installed the download still doesn't work Is it possible that everything is always so complicated? I do not understand Roby Attachment tia.jpg (740 Downloads)
	Setting of my PG M6 Siemens OS: Windows 10 Enterprise 22H2; Intel(R) Core(TM) i7-8850H CPU @ 2.60GHz 2.59 GHz - 32G of RAM TIA15.1 Update 8; TIA17 Update 7; TIA18 Update 5 (i use normally)
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2/24/2023 8:00 AM	Rate (0)
Cocolino Silver Member Joined: 4/8/2021 Last visit: 8/26/2025 Posts: 640 Rating: (114)	Hi Roby, Have you tried to clear the browser cache?
	Best regards, Cocolino Don't forget to use the Rate Function if you find my answer useful :) THX :)
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2/24/2023 12:11 PM	Rate (0)
Roby Silver Member Joined: 4/10/2006 Last visit: 9/2/2025 Posts: 962 Rating: (2)	Hi Cocolino, yes, I deleted everything more than once... so much so that I had to put all the memorized ids and passwords back hi
	Setting of my PG M6 Siemens OS: Windows 10 Enterprise 22H2; Intel(R) Core(TM) i7-8850H CPU @ 2.60GHz 2.59 GHz - 32G of RAM TIA15.1 Update 8; TIA17 Update 7; TIA18 Update 5 (i use normally)
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3/19/2025 7:54 PM	Rate (0)
@AutoGen_774669 Joined: 9/27/2023 Last visit: 3/19/2025 Posts: 1 Rating: (0)	Please check if your network connection is set to metered. If yes, then set it to un-metered, it should resolve the issue.

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